Shift Manager - Full-Time (36 Hours/Week)
Shift Manager - Full-Time (36 Hours/Week)

Shift Manager - Full-Time (36 Hours/Week)

Runcorn Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
  • Company: Join Heron Foods, a thriving retail chain with over 340 stores nationwide.
  • Benefits: Enjoy a 10% staff discount, career development opportunities, and 24/7 wellbeing support.
  • Why this job: This hands-on role lets your leadership shine in a fast-paced, supportive environment.
  • Qualifications: Previous supervisory experience in retail and strong communication skills are essential.
  • Other info: Apply early as this vacancy may close sooner than expected.

The predicted salary is between 24000 - 36000 £ per year.

Role overview

Drive Store Success: Shift Manager – Full-Time (36 Hours/Week)

Location: Runcorn, Cheshire, WA7 5EJ

Pay: £12.50 per hour

Hours: 36 hours per week

Lead by Example in a Fast-Paced Retail Environment

At Heron Foods, we’re all about delivering great value and excellent service across our 340+ stores nationwide. As a Shift Manager, you’ll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience.

Why Heron Foods?

We don’t just offer a job—we offer a supportive workplace where your leadership skills are recognised and your career can grow. Benefits include:

  • Staff Discount: 10% off at Heron Foods and B&M stores
  • Career Development: Access to training and leadership development through Future Flyers
  • Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
  • Rewarding Extras: Long-service awards, colleague discounts, and much more

What You’ll Be Doing

As a Shift Manager, you\’ll play a central role in the store’s daily operations. Your responsibilities will include:

  • Leading and motivating the team during your shift to maintain high store standards
  • Providing excellent customer service and confidently handling customer queries
  • Keeping the store well-presented and fully stocked
  • Supporting stock deliveries and efficient stockroom management
  • Acting as a keyholder, with responsibility for store opening and closing

Why You’ll Love This Role

This isn’t a desk job—it’s an active, fast-moving position where your leadership skills really shine. You’ll be hands‑on with your team, making decisions on the go and setting the tone for a productive, positive store environment.

What We\’re Looking For

You’ll thrive in this role if you have:

  • Previous experience in a supervisory or team leader role in retail or similar environments
  • A strong, motivational leadership style
  • Great communication and problem‑solving skills
  • The ability to stay organised and adaptable under pressure

Also Known As

This role may also be listed as: Duty Manager, Team Leader, Store Supervisor, Assistant Manager, Keyholder, Floor Manager, or Section Leader. If you’ve worked in any of these positions—or are ready to step up—this could be the ideal opportunity for you.

Apply Now

Don’t miss your chance—apply early as we may close this vacancy sooner than expected.

At Heron Foods, we celebrate diversity and inclusion and are proud to be an equal opportunity employer.

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Shift Manager - Full-Time (36 Hours/Week) employer: Heron Foods

At Heron Foods, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture where your leadership skills are valued and nurtured. Located in Runcorn, our Shift Managers enjoy competitive pay, a generous staff discount, and access to career development opportunities through our Future Flyers programme, all while working in a fast-paced retail environment that encourages teamwork and personal growth.
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Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Full-Time (36 Hours/Week)

✨Tip Number 1

Familiarise yourself with Heron Foods' values and mission. Understanding what the company stands for will help you align your answers during any interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Prepare examples from your previous experience that showcase your leadership skills. Think about times when you've motivated a team or resolved conflicts, as these are key aspects of the Shift Manager role.

✨Tip Number 3

Research common challenges faced in retail management, such as stock management and customer service issues. Being able to discuss these topics intelligently will show that you're proactive and ready to tackle the responsibilities of the position.

✨Tip Number 4

Network with current or former employees of Heron Foods if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Shift Manager - Full-Time (36 Hours/Week)

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Organisational Skills
Adaptability
Stock Management
Time Management
Decision-Making Skills
Conflict Resolution
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leader roles, especially in retail. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and problem-solving skills. Mention specific examples of how you've motivated a team or improved customer service in previous roles.

Highlight Relevant Skills: In your application, emphasise your communication skills and ability to stay organised under pressure. These are crucial for the Shift Manager role at Heron Foods.

Show Enthusiasm for the Role: Express your passion for working in a fast-paced retail environment and your commitment to delivering excellent customer service. This will help you stand out as a candidate who aligns with Heron Foods' values.

How to prepare for a job interview at Heron Foods

✨Showcase Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous roles where you successfully led a team, resolved conflicts, or motivated others to achieve goals.

✨Understand the Company Culture

Research Heron Foods and understand their values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their supportive workplace environment.

✨Prepare for Customer Service Scenarios

Expect questions about handling customer queries and complaints. Think of specific instances where you provided excellent customer service and be prepared to explain your approach and the outcomes.

✨Demonstrate Adaptability Under Pressure

Retail environments can be fast-paced and unpredictable. Share experiences where you successfully managed multiple tasks or adapted to sudden changes, showcasing your organisational skills and ability to stay calm under pressure.

Shift Manager - Full-Time (36 Hours/Week)
Heron Foods
Location: Runcorn

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