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For Companies At a Glance
- Tasks: Lead and inspire your team while delivering excellent customer service.
- Company: Join Heron Foods, a rapidly growing retailer with over 340 stores.
- Benefits: Enjoy a 10% staff discount, free GP access, and career development opportunities.
- Why this job: Perfect for those who thrive in a dynamic environment and want to make an impact.
- Qualifications: Experience in retail or customer service, with leadership skills preferred.
- Other info: Applications are reviewed on a rolling basis, so apply now!
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Lead and Inspire: Senior Retail Colleague – Part-Time (XX Hours/Week)
Location: Woodlands, Doncaster, DN6 7HN
Pay: Up to £12.50 per hour (including enhancement when covering management duties)
Hours: 18 hours per week
Step Up in Your Retail Career
At Heron Foods, every shift is an opportunity to make a real impact. As a Senior Retail Colleague, you\’ll play a key part in supporting store operations, leading by example, and ensuring our customers receive the best possible experience. With over 340 stores and growing, now\’s a great time to join a business that\’s going places.
What You\’ll Gain
We value our colleagues and offer a range of great benefits:
- Staff Discount: 10% off at Heron Foods and B&M.
- Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
- Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
- Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.
What You\’ll Be Doing
As a Senior Retail Colleague, you\’ll be hands-on and people-focused. Your responsibilities will include:
- Supporting and guiding the team on shift to achieve store standards and targets.
- Delivering friendly, efficient service and helping customers with any queries.
- Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
- Assisting with deliveries and stockroom organisation.
- Acting as a keyholder, including opening and closing the store when required.
Why This Role Is for You
This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you\’ll bring energy, leadership, and reliability to every shift.
What We\’re Looking For
We\’re looking for someone who:
- Is approachable, dependable, and motivated to lead.
- Enjoys working in a fast-paced retail setting.
- Has some experience in retail, hospitality, or customer service-especially in a team leader or keyholder role.
- Can confidently handle responsibility and multitask when needed.
Also Known As:
This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you\’ve held similar roles or are ready for that next step, this could be your perfect match.
Apply Today
We\’re reviewing applications on a rolling basis, so don\’t delay. Join a team where your leadership counts.
Heron Foods is proud to be an inclusive employer.
We value diversity and welcome applicants from all backgrounds.
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Senior Retail Colleague - Part-Time (18 Hours/Week) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Colleague - Part-Time (18 Hours/Week)
✨Tip Number 1
Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and team support will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially if you've been a keyholder or team leader. Be ready to share specific examples of how you've motivated a team or improved store operations.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Retail can be hectic, so think of instances where you've successfully managed multiple tasks or resolved customer issues quickly.
✨Tip Number 4
Network with current or former employees of Heron Foods if possible. They can provide insights into the company culture and what it takes to succeed in the Senior Retail Colleague role.
We think you need these skills to ace Senior Retail Colleague - Part-Time (18 Hours/Week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or customer service. Emphasise any leadership roles or keyholder responsibilities you've had, as these are crucial for the Senior Retail Colleague position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've positively impacted customer experiences or improved store operations in previous roles.
Highlight Your Skills: In your application, clearly outline your skills that align with the job description, such as multitasking, dependability, and customer service excellence. Use bullet points for clarity and impact.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Heron Foods. Mention why you believe this role is a great fit for you and how you can contribute to the team's success.
How to prepare for a job interview at Heron Foods
✨Show Your Leadership Skills
As a Senior Retail Colleague, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully guided a team or handled responsibilities similar to those in the job description.
✨Understand the Company Culture
Research Heron Foods and its values. Be ready to discuss how your personal values align with theirs, especially regarding customer service and teamwork. This shows that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage a challenging customer or resolve a conflict within your team, and be ready to share how you approached these situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training and development opportunities available, or ask how success is measured in this role. This shows your interest in growing with the company and understanding your potential impact.
