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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and manage store operations.
- Company: Join Heron Foods, a rapidly expanding retailer with over 340 stores across the UK.
- Benefits: Enjoy a 10% staff discount, health support, and leadership development opportunities.
- Why this job: Be part of a supportive team culture where your leadership is valued and rewarded.
- Qualifications: Looking for friendly, confident individuals with retail or hospitality supervisory experience.
- Other info: Apply quickly as we may close applications early—don’t miss out!
Overview
As a Retail Team Leader, you\’ll play a key part in the day-to-day success of the store, including:
- Leading and supporting your team to hit store targets.
- Delivering excellent customer service and handling queries professionally.
- Keeping shelves full, tidy, and visually appealing.
- Assisting with stock deliveries and backroom organisation.
- Acting as a keyholder, including opening and closing the store when required.
Your Role in Action You\’ll work side-by-side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive-and your colleagues feel supported.
If you\’ve searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor. No matter the title, if you\’re passionate about retail and team leadership, we\’d love to hear from you!
Qualifications
- Is friendly, confident, and ready to lead by example.
- Has a strong work ethic and thrives in a fast-moving setting.
- Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
- Is organised and able to take the lead when needed.
Heron Foods is expanding fast, with more than 340 stores across the UK-and we\’re looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you\’ve been waiting for.
Benefits
- Staff Discount: 10% off at both Heron Foods and B&M.
- Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
- Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
- Recognition & Perks: Long service awards, exclusive colleague discounts, and more.
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Retail Team Leader - Part-Time (20 Hours/Week) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader - Part-Time (20 Hours/Week)
✨Tip Number 1
Familiarise yourself with Heron Foods' values and culture. Understanding what the company stands for will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in retail or hospitality. Be ready to share specific examples of how you've motivated a team or improved store performance, as this will demonstrate your capability to thrive in the Retail Team Leader role.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since delivering excellent customer service is key in this role, think about how you can convey your commitment to creating positive shopping experiences.
✨Tip Number 4
Show enthusiasm for the role and the company. Employers love candidates who are genuinely excited about the opportunity, so make sure to express your passion for retail and your eagerness to contribute to the Heron Foods team.
We think you need these skills to ace Retail Team Leader - Part-Time (20 Hours/Week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or leadership roles. Emphasise any supervisory positions you've held and specific achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Mention why you want to work for Heron Foods specifically and how your values align with theirs. Use examples from your past experiences to illustrate your points.
Highlight Key Skills: In your application, focus on skills that are crucial for the Retail Team Leader role, such as team motivation, customer service excellence, and organisational abilities. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heron Foods
✨Show Your Leadership Skills
As a Retail Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully guided a team or handled a challenging situation.
✨Understand the Company Culture
Research Heron Foods and understand their values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their positive work environment.
✨Prepare for Customer Service Scenarios
Customer service is key in retail. Think of examples where you've provided excellent service or resolved customer complaints effectively. This will show your potential employer that you're capable of handling customer interactions professionally.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the store. This demonstrates your enthusiasm and commitment to the position.
