At a Glance
- Tasks: Lead a team, ensure smooth store operations, and deliver exceptional customer service.
- Company: Join Heron Foods, a thriving company with over 340 stores across the UK.
- Benefits: Enjoy discounts, career development, wellbeing support, and recognition rewards.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong leadership abilities are essential.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
The predicted salary is between 13 - 16 Β£ per hour.
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Hessle Road, Hull, HU3 3EA
Salary: Β£12.50 per hour
Hours: 27 hours per week
Why Heron Foods? Join a thriving company with over 340 stores and counting! As a Duty Manager, you will be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.
Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like "Future Flyers."
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long-service rewards to exclusive discounts and a host of extras.
Responsibilities What You Will Do:
As a Duty Manager, you will take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well-presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast-Paced and Rewarding Every shift will be dynamic and purposeful, whether you are inspiring the team or rolling up your sleeves to get the job done. You will thrive in a lively environment where your leadership makes a real impact.
What We Are Looking For We are seeking individuals who bring:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you have worked in any of these roles-or are ready to step up into one-this Duty Manager position at Heron Foods could be your ideal next move.
Apply Today Donβt wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
Duty Manager (27 hours contract) in London employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Duty Manager (27 hours contract) in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have worked at Heron Foods or similar companies. A friendly chat can lead to insider info and maybe even a referral!
β¨Tip Number 2
Prepare for the interview by researching Heron Foods and its values. Show us that you understand their mission and how your leadership style aligns with their goals. This will make you stand out as a candidate who truly gets it!
β¨Tip Number 3
Practice common interview questions related to team management and customer service. We want to hear about your experiences and how you've handled challenges in the past. Be ready to share specific examples that highlight your skills!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Duty Manager (27 hours contract) in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight your leadership experience and any relevant retail management roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences have prepared you for the fast-paced environment at Heron Foods. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Customer Service Skills: As a Duty Manager, exceptional customer service is key. In your application, share specific examples of how you've gone above and beyond for customers in past roles. We love hearing about those moments that made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs super easy, and you'll be one step closer to joining our vibrant team at Heron Foods. Donβt miss out on this opportunity!
How to prepare for a job interview at Heron Foods
β¨Know the Company Inside Out
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them unique in the retail sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
β¨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready for the responsibilities of the role.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards of customer service.
β¨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training programmes, or growth opportunities within Heron Foods. This shows your genuine interest in the role and helps you assess if it's the right fit for you.