At Heron Foods, we're all about delivering great value and excellent service across our 340+ stores nationwide. As a Shift Manager, you'll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience., As a Shift Manager, you'll play a central role in the store's daily operations. Your responsibilities will include:
- Leading and motivating the team during your shift to maintain high store standards
- Providing excellent customer service and confidently handling customer queries
- Keeping the store well-presented and fully stocked
- Supporting stock deliveries and efficient stockroom management
- Acting as a keyholder, with responsibility for store opening and closing
This isn't a desk job-it's an active, fast-moving position where your leadership skills really shine. You'll be hands-on with your team, making decisions on the go and setting the tone for a productive, positive store environment.
What We’re Looking For
- Previous experience in a supervisory or team leader role in retail or similar environments
- A strong, motivational leadership style
- Great communication and problem-solving skills
- The ability to stay organised and adaptable under pressure
We don't just offer a job-we offer a supportive workplace where your leadership skills are recognised and your career can grow. Benefits include:
- Staff Discount: 10% off at Heron Foods and B&M stores
- Career Development: Access to training and leadership development through Future Flyers
- Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
- Rewarding Extras: Long-service awards, colleague discounts, and much more
What You’ll Be Doing
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Shift Manager in Gateshead employer: Heron Foods
Heron Foods is an excellent employer that offers a vibrant and supportive work culture, perfect for those looking to thrive in a fast-paced retail environment. With opportunities for personal growth through career development programs and a range of employee benefits including discounts and wellbeing support, you’ll feel valued as part of a dynamic team dedicated to delivering exceptional customer service. Join us in Workington, where every day brings new challenges and rewards, making your role as a Part-Time Sales Assistant both meaningful and enjoyable.