Heron Foods is seeking an IT Service Desk Analyst to provide first-line technical support across our retail estate and Store Support Centre in Melton (near Hull). The role covers remote troubleshooting, guiding users through solutions, and routing unresolved issues to higher levels.
Expect a 37.5-hour week, with occasional out-of-hours duties. We'll value candidates with proven helpdesk experience or graduates with a relevant background, and excellent verbal/written English.
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Entry-Level IT Service Desk Analyst — Retail Support employer: Heron Foods
Heron Foods is an excellent employer that offers a vibrant and supportive work culture, perfect for those looking to thrive in a fast-paced retail environment. With opportunities for personal growth through career development programs and a range of employee benefits including discounts and wellbeing support, you’ll feel valued as part of a dynamic team dedicated to delivering exceptional customer service. Join us in Workington, where every day brings new challenges and rewards, making your role as a Part-Time Sales Assistant both meaningful and enjoyable.
