Duty Manager (Part Time - 27 hours contract)
Duty Manager (Part Time - 27 hours contract)

Duty Manager (Part Time - 27 hours contract)

Newcastle upon Tyne Part-Time No home office possible
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Heron Foods

At a Glance

  • Tasks: Lead the team and ensure smooth store operations as a Duty Manager.
  • Company: Join Heron Foods, a growing company with over 340 stores across the UK.
  • Benefits: Enjoy 10% discounts, career development, and 24/7 GP access for you and your family.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in retail management and strong leadership skills are essential.
  • Other info: Apply early; this opportunity may close sooner than expected!

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Clayton Street, Tyne and Wear, NE1 5PY

Salary: Β£12.50 per hour

Hours: 27 hours per week

Why Heron Foods? Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment. Enjoy a range of perks, including:

  • Discounts: 10% off at both Heron Foods and B&M stores.
  • Personal Growth: Access to career development programs like 'Future Flyers.'
  • Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
  • Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do: As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

  • Leading and motivating the team to deliver exceptional results.
  • Ensuring high standards of customer service and resolving queries effectively.
  • Maintaining a clean, well-presented, and fully stocked store.
  • Driving sales and profitability by managing performance and efficiency.
  • Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding: Every shift will be dynamic and purposeful, whether you're inspiring the team or rolling up your sleeves to get the job done. You'll thrive in a lively environment where your leadership makes a real impact.

What We're Looking For: We're seeking individuals who bring:

  • Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional organisational abilities and a passion for customer service.
  • A proactive, energetic approach to managing a dynamic retail environment.

Apply Today: Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!

Duty Manager (Part Time - 27 hours contract) employer: Heron Foods

Heron Foods is an exceptional employer, offering a vibrant work culture where your leadership as a Duty Manager can truly shine. With a commitment to employee growth through initiatives like 'Future Flyers' and comprehensive wellbeing support, including 24/7 GP access, you will thrive in a supportive environment. Located in the bustling area of Clayton Street, Tyne and Wear, you'll enjoy not only competitive pay but also exclusive discounts and recognition for your hard work, making every day rewarding and impactful.
Heron Foods

Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager (Part Time - 27 hours contract)

✨Tip Number 1

Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and team leadership will help you align your approach during the interview, showcasing how you can contribute to their goals.

✨Tip Number 2

Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully resolved customer queries or improved store performance.

✨Tip Number 3

Research common challenges faced in retail management, especially in fast-paced environments. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.

✨Tip Number 4

Show enthusiasm for the role and the company during your interactions. A positive attitude and genuine interest in working at Heron Foods can leave a lasting impression on the hiring team.

We think you need these skills to ace Duty Manager (Part Time - 27 hours contract)

Leadership Skills
Team Motivation
Customer Service Excellence
Organisational Skills
Sales Management
Problem-Solving Skills
Time Management
Communication Skills
Retail Operations Knowledge
Proactive Approach
Conflict Resolution
Inventory Management
Adaptability in Fast-Paced Environments

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples of how you've successfully led teams in the past.

Highlight Relevant Skills: In your application, clearly outline your organisational abilities and any experience you have with driving sales and profitability. Use keywords from the job description to align your skills with what Heron Foods is looking for.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Heron Foods

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.

✨Understand the Company Culture

Research Heron Foods and its values before the interview. Familiarise yourself with their commitment to customer service and employee wellbeing, as this will help you align your answers with what they value in a candidate.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, such as managing a busy shift or dealing with a dissatisfied customer. Think through potential scenarios and how you would respond effectively.

✨Highlight Your Retail Experience

Make sure to discuss your previous roles in retail management. Emphasise any achievements related to sales growth, team performance, or customer satisfaction, as these are crucial for the Duty Manager position.

Duty Manager (Part Time - 27 hours contract)
Heron Foods
Location: Newcastle upon Tyne
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