Duty Manager: Lead Store Ops & Customer Experience
Duty Manager: Lead Store Ops & Customer Experience

Duty Manager: Lead Store Ops & Customer Experience

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the store team to deliver exceptional customer service.
  • Company: Expanding retail company in the UK with a focus on growth.
  • Benefits: Opportunity to make a significant impact and drive sales performance.
  • Why this job: Join a thriving retail operation and enhance your leadership skills.
  • Qualifications: Experience in retail management and strong organisational skills.
  • Other info: Fast-paced environment with opportunities for career advancement.

The predicted salary is between 28800 - 43200 £ per year.

An expanding retail company in the United Kingdom is seeking a Duty Manager to lead and motivate the store team. The successful candidate will ensure high customer service standards, maintain store presentation, and drive sales performance.

Experience as a Duty Manager, Assistant Manager, or similar role in a fast-paced retail environment is essential. Strong leadership and organisational skills are also required.

This role offers a chance to make a significant impact within a thriving retail operation.

Duty Manager: Lead Store Ops & Customer Experience employer: Heron Foods

Join a dynamic and expanding retail company in the UK, where you will have the opportunity to lead a passionate team and enhance customer experiences. Our supportive work culture prioritises employee growth, offering training and development opportunities that empower you to excel in your role. With a focus on high standards and teamwork, we provide a rewarding environment that values your contributions and fosters career advancement.
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Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager: Lead Store Ops & Customer Experience

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We want to showcase our experience in fast-paced environments, so let’s have some solid examples ready!

✨Tip Number 3

Dress the part! First impressions matter, especially in retail. Let’s make sure we look sharp and professional when we walk into that interview.

✨Tip Number 4

Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s just good manners!

We think you need these skills to ace Duty Manager: Lead Store Ops & Customer Experience

Leadership Skills
Organisational Skills
Customer Service Excellence
Sales Performance Management
Team Motivation
Retail Operations Management
Fast-Paced Environment Adaptability
Store Presentation Maintenance

Some tips for your application 🫡

Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and what strategies you've used to drive performance. Remember, this role is all about leading the store team!

Customer Service is Key: Don’t forget to emphasise your commitment to high customer service standards. Share specific examples of how you've enhanced customer experiences in previous roles. We love candidates who can demonstrate a passion for putting customers first!

Be Organised and Detail-Oriented: As a Duty Manager, you'll need strong organisational skills. In your application, mention any systems or processes you've implemented to maintain store presentation and efficiency. We appreciate candidates who can keep things running smoothly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!

How to prepare for a job interview at Heron Foods

✨Know the Company Inside Out

Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate others and handle challenges.

✨Demonstrate Customer-Centric Thinking

Since the role focuses on customer experience, think of specific instances where you've gone above and beyond for customers. Highlight your approach to maintaining high service standards and how it positively impacted sales performance.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and expectations for the Duty Manager role. This shows you're proactive and genuinely interested in contributing to their success.

Duty Manager: Lead Store Ops & Customer Experience
Heron Foods
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  • Duty Manager: Lead Store Ops & Customer Experience

    Full-Time
    28800 - 43200 £ / year (est.)
  • H

    Heron Foods

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