Duty Manager (Full Time - 45 hours contract)
Duty Manager (Full Time - 45 hours contract)

Duty Manager (Full Time - 45 hours contract)

Full-Time 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and deliver exceptional customer service.
  • Company: Join Heron Foods, a thriving company with over 340 stores across the UK.
  • Benefits: Enjoy 10% discounts, career development programs, and 24/7 GP access for you and your family.
  • Why this job: Make a real impact in a fast-paced environment where your leadership shines.
  • Qualifications: Experience as a Retail Supervisor or similar role, strong leadership skills, and a passion for customer service.
  • Other info: Diversity is key at Heron Foods; we welcome all applicants.

The predicted salary is between 26000 - 36000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Greenwich Avenue, Hull, HU9 4UX

Salary: £12.50 per hour

Hours: 45 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you\’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

  • Discounts: 10% off at both Heron Foods and B&M stores.
  • Personal Growth: Access to career development programs like \’Future Flyers.\’
  • Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
  • Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You\’ll Do:

As a Duty Manager, you\’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

  • Leading and motivating the team to deliver exceptional results.
  • Ensuring high standards of customer service and resolving queries effectively.
  • Maintaining a clean, well-presented, and fully stocked store.
  • Driving sales and profitability by managing performance and efficiency.
  • Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you\’re inspiring the team or rolling up your sleeves to get the job done. You\’ll thrive in a lively environment where your leadership makes a real impact.

What We\’re Looking For:

We\’re seeking individuals who bring:

  • Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional organisational abilities and a passion for customer service.
  • A proactive, energetic approach to managing a dynamic retail environment.

Apply Today:

Don\’t wait-apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!

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Duty Manager (Full Time - 45 hours contract) employer: Heron Foods

Heron Foods is an excellent employer that values its employees and fosters a supportive work culture. With opportunities for personal growth through career development programmes and a commitment to employee wellbeing, including 24/7 GP access, you will thrive in a dynamic environment where your leadership skills can shine. Enjoy exclusive discounts and recognition for your hard work while making a meaningful impact in the community at our Hull location.
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Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager (Full Time - 45 hours contract)

✨Tip Number 1

Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and community can help you align your answers during any interviews, showcasing that you're a great fit for their culture.

✨Tip Number 2

Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully resolved conflicts or improved team performance.

✨Tip Number 3

Research common challenges faced by Duty Managers in retail settings. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to take on the role.

✨Tip Number 4

Network with current or former employees of Heron Foods if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.

We think you need these skills to ace Duty Manager (Full Time - 45 hours contract)

Leadership Skills
Team Motivation
Customer Service Excellence
Organisational Skills
Sales Management
Problem-Solving Skills
Time Management
Communication Skills
Retail Operations Knowledge
Performance Management
Adaptability
Conflict Resolution
Inventory Management
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership roles and any achievements that demonstrate your ability to motivate a team and drive sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples of how you've successfully led teams in the past.

Highlight Relevant Skills: In your application, emphasise skills such as organisational abilities, problem-solving, and your experience in fast-paced settings. These are crucial for the Duty Manager role at Heron Foods.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Heron Foods

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully motivated and inspired your team, especially in challenging situations.

✨Understand the Company Culture

Research Heron Foods and its values. Be ready to discuss how your personal values align with theirs, particularly around customer service and teamwork, as this will show your genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in a retail environment. Think of scenarios where you resolved customer complaints or improved team performance, and be ready to share these experiences.

✨Highlight Your Organisational Skills

The role requires exceptional organisational abilities. Be prepared to discuss how you manage tasks and priorities in a fast-paced setting, perhaps by sharing specific tools or methods you use to stay organised.

Duty Manager (Full Time - 45 hours contract)
Heron Foods
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  • Duty Manager (Full Time - 45 hours contract)

    Full-Time
    26000 - 36000 £ / year (est.)

    Application deadline: 2027-07-14

  • H

    Heron Foods

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