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For Companies At a Glance
- Tasks: Lead the team, ensure smooth operations, and deliver exceptional customer service.
- Company: Join Heron Foods, a growing company with over 340 stores nationwide.
- Benefits: Enjoy 10% discounts, career development, 24/7 GP access, and exclusive rewards.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Apply early as this opportunity may close sooner than expected!
Role overview
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Seacombe, Wirral, CH44 6LT
Salary: £12.50 per hour
Hours: 27 hours per week
Why Heron Foods?
Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.
Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like ‘Future Flyers.’
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.
What You\’ll Do
As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well‑presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast-Paced and Rewarding
Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.
What We’re Looking For
We’re seeking individuals who bring:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
You Might Be Searching For
This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.
Apply Today
Don’t wait—apply early, as this opportunity may close sooner than expected!
At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.
Take the next step in your career and join a team where your leadership truly matters. Apply now!
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Duty Manager (27 hours contract) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (27 hours contract)
✨Tip Number 1
Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and team leadership will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully led teams or improved store performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of instances where you've inspired others or resolved conflicts, as these stories can showcase your suitability for the Duty Manager role.
✨Tip Number 4
Research common challenges faced by Duty Managers in retail. Being able to discuss potential solutions or strategies during your interview will demonstrate your proactive mindset and readiness for the role.
We think you need these skills to ace Duty Manager (27 hours contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples from your past roles that align with the responsibilities of a Duty Manager.
Highlight Relevant Skills: In your application, focus on key skills such as organisational abilities, team motivation, and customer service excellence. Use bullet points to make these stand out and ensure they match the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heron Foods
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand the Company Culture
Research Heron Foods and its values before the interview. Familiarise yourself with their commitment to customer service and employee wellbeing, so you can align your answers with their culture during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in a retail environment. Think about scenarios related to customer complaints, team motivation, and store management to showcase your problem-solving skills.
✨Highlight Your Retail Experience
Be ready to discuss your previous roles in retail, especially any experience as a Supervisor or Manager. Emphasise your achievements in driving sales, maintaining store standards, and enhancing customer satisfaction.