Duty Manager (27 hours contract)
Duty Manager (27 hours contract)

Duty Manager (27 hours contract)

Full-Time No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and deliver exceptional customer service.
  • Company: Join Heron Foods, a growing company with over 340 stores across the UK.
  • Benefits: Enjoy 10% discounts, career development, 24/7 GP access, and more perks.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in retail management and strong leadership skills are essential.
  • Other info: Diversity is valued here; we welcome applicants from all backgrounds.

Overview

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Hessle Road, Hull, HU3 3EA

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you\\\’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

  • Discounts: 10% off at both Heron Foods and B&M stores.
  • Personal Growth: Access to career development programs like \\\”Future Flyers.\\\”
  • Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
  • Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

Responsibilities

What You\\\’ll Do:

As a Duty Manager, you\\\’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

  • Leading and motivating the team to deliver exceptional results.
  • Ensuring high standards of customer service and resolving queries effectively.
  • Maintaining a clean, well-presented, and fully stocked store.
  • Driving sales and profitability by managing performance and efficiency.
  • Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding

Every shift will be dynamic and purposeful, whether you\\\’re inspiring the team or rolling up your sleeves to get the job done. You\\\’ll thrive in a lively environment where your leadership makes a real impact.

What We\\\’re Looking For

We\\\’re seeking individuals who bring:

  • Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional organisational abilities and a passion for customer service.
  • A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you\\\’ve worked in any of these roles-or are ready to step up into one-this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don\\\’t wait-apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!

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Duty Manager (27 hours contract) employer: Heron Foods

Heron Foods is an excellent employer that fosters a vibrant work culture where every team member can thrive. With a commitment to personal growth through career development programmes and comprehensive wellbeing support, employees enjoy a rewarding environment that values their contributions. Located in Forest Hall, Tyne and Wear, the company offers unique perks such as discounts at Heron Foods and B&M stores, making it an attractive place for those seeking meaningful employment.
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Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager (27 hours contract)

Tip Number 1

Research Heron Foods and their values thoroughly. Understanding their commitment to customer service and team leadership will help you align your approach during any interviews or discussions.

Tip Number 2

Prepare specific examples from your previous roles that demonstrate your leadership skills and ability to motivate a team. This will showcase your suitability for the Duty Manager position.

Tip Number 3

Familiarise yourself with common retail challenges and think about how you would address them. Being able to discuss these scenarios will show your proactive approach and readiness for the fast-paced environment.

Tip Number 4

Network with current or former employees of Heron Foods if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Duty Manager (27 hours contract)

Leadership Skills
Team Motivation
Customer Service Excellence
Organisational Skills
Sales Management
Performance Management
Problem-Solving Skills
Communication Skills
Time Management
Retail Operations Knowledge
Proactive Approach
Adaptability
Conflict Resolution
Inventory Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples from your past roles that align with the responsibilities of a Duty Manager.

Highlight Relevant Skills: In your application, focus on key skills such as organisational abilities, team motivation, and customer service excellence. Use bullet points to make these stand out and ensure they match the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Heron Foods

Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully motivated a team or resolved conflicts. This will show the interviewer that you can inspire and lead effectively.

Understand the Company Culture

Research Heron Foods and its values before the interview. Familiarise yourself with their commitment to customer service and teamwork. This knowledge will help you align your answers with what they are looking for in a candidate.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a retail environment. Think of situations where you had to manage a difficult customer or handle a team challenge, and be ready to discuss how you approached these issues.

Highlight Your Retail Experience

Make sure to emphasise your relevant experience in retail management. Discuss specific achievements, such as improving sales or enhancing customer satisfaction, to illustrate your capability to drive performance in a fast-paced setting.

Duty Manager (27 hours contract)
Heron Foods

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