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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and drive store performance.
- Company: Join Heron Foods, a vibrant retail environment in Newcastle.
- Benefits: Enjoy 10% discounts, career development, and 24/7 wellbeing support.
- Why this job: Make a real impact while growing your leadership skills in a fast-paced setting.
- Qualifications: Experience in retail management and a passion for motivating teams.
- Other info: Diverse workplace with opportunities for career advancement.
Responsibilities
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well-presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Qualifications
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
Join a thriving company with over 340 stores and counting! As a Duty Manager, you\’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment.
At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.
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Duty Manager (27 hours contract) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (27 hours contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience as Duty Managers or similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Heron Foods and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions related to leadership and customer service. Think of examples from your past experiences that highlight your skills as a Retail Supervisor or Team Manager. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Heron Foods family. So, what are you waiting for? Go for it!
We think you need these skills to ace Duty Manager (27 hours contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight your leadership experience and any retail management roles you've had, as we want to see how you can inspire a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can drive sales in a fast-paced environment. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving sales figures or leading a successful team project, we love to see how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and you’ll be one step closer to joining our vibrant team at Heron Foods!
How to prepare for a job interview at Heron Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with what it means to lead a team, manage performance, and ensure exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully motivated a team or resolved customer queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong leadership abilities and how you can inspire others in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing a team during a busy shift. Think about potential scenarios beforehand and how you would approach them. This shows that you can think on your feet and are prepared for the dynamic nature of retail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
