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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure smooth store operations.
- Company: Join Heron Foods, a growing company with over 340 stores!
- Benefits: Enjoy discounts, career development, and 24/7 wellbeing support.
- Why this job: Make a real impact in a fast-paced retail environment.
- Qualifications: Experience in retail management and strong leadership skills.
- Other info: Exciting opportunities for personal growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Carlisle, Cumbria, CA3 8DP
Salary: £12.50 per hour
Hours: 27 hours per week
Why Heron Foods? Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment. Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like ‘Future Flyers.’
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.
What You’ll Do As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well‑presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast‑Paced and Rewarding Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.
What We’re Looking For We’re seeking individuals who bring:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
You Might Be Searching For This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.
Apply Today Don’t wait—apply early, as this opportunity may close sooner than expected!
Diversity Statement At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.
Duty Manager (27 hours contract) in Carlisle employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (27 hours contract) in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities at Heron Foods. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Heron Foods and its values. Show us that you understand what makes the company tick and how you can contribute to its success as a Duty Manager.
✨Tip Number 3
Practice common interview questions related to leadership and customer service. We want to see how you handle real-life scenarios, so think of examples from your past roles that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role at Heron Foods.
We think you need these skills to ace Duty Manager (27 hours contract) in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight your leadership experience and any relevant retail achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit for our team at Heron Foods.
Showcase Your Customer Service Skills: As a Duty Manager, customer service is key. Share specific examples in your application that demonstrate how you've gone above and beyond to ensure customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Heron Foods
✨Know the Company Inside Out
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated and inspired others. Think about specific situations where you resolved conflicts or improved team performance—these stories will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Be ready to discuss how you've handled customer queries or complaints in the past. Highlight your proactive approach and any strategies you've implemented to enhance customer satisfaction—this will show that you understand the importance of a positive shopping experience.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face as a Duty Manager and how you would tackle them. Practising these scenarios can help you articulate your thought process clearly during the interview.