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For Companies At a Glance
- Tasks: Lead a team, ensure great customer service, and keep the store organised.
- Company: Join Heron Foods, one of the UK's fastest-growing value retailers.
- Benefits: Enjoy 10% staff discount, career development, and 24/7 wellbeing support.
- Why this job: Step into retail leadership and make a real impact in a dynamic environment.
- Qualifications: Previous retail leadership experience and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive and diverse workplace.
The predicted salary is between 12 - 16 £ per hour.
Location: Shard End, Birmingham, B34 6LS
Pay: £12.50 per hour
Hours: 18 hours per week
Shape the Store’s Success – and Your Own
Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast-paced, hands-on environment.
What You’ll Be Doing
- Guiding and supporting your team to meet store goals and deliver great service
- Resolving customer queries with a friendly, solution-focused approach
- Ensuring shelves are well-stocked, clean, and organised
- Assisting with stock deliveries and back-of-house organisation
- Taking on keyholder duties, including opening and closing the store as needed
What We’re Looking For
- Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
- Strong communication and organisational skills
- A hands-on, team-first attitude with great customer focus
- The confidence to lead and the energy to make things happen
Benefits
- Staff Discount: 10% off at both Heron Foods and B&M stores
- Career Development: Access to leadership programmes like Future Flyers
- Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
- Additional Perks: Long-service rewards, exclusive colleague discounts, and more
This vacancy may close early—so apply today and take the next step in your retail career. At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.
Store Supervisor - Part-Time (18 Hours/Week) in Birmingham employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - Part-Time (18 Hours/Week) in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heron Foods. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail supervisors and rehearse your responses. Focus on your leadership experience and how you've motivated teams in the past. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled customer queries or resolved issues in a friendly way. This is key for a role like Store Supervisor, so let your personality and problem-solving skills come through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor - Part-Time (18 Hours/Week) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any previous retail leadership roles and how you’ve motivated teams or improved customer experiences.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how your hands-on attitude can contribute to our store's success. Keep it friendly and engaging!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to resolve customer queries and lead a team effectively. Use clear and concise language throughout.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Heron Foods
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Store Supervisor. Familiarise yourself with Heron Foods' values and how they align with your own experience in retail leadership. This will help you demonstrate that you're not just a good fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your strong communication and organisational skills, which are crucial for this position.
✨Demonstrate a Customer-Focused Attitude
Heron Foods values great customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Think of scenarios where you turned a negative experience into a positive one, showcasing your friendly and solution-focused approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the store's goals or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
