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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a fast-paced retail environment.
- Company: Join Heron Foods, a thriving company with over 340 stores across the UK.
- Benefits: Enjoy discounts, career development, wellbeing support, and recognition rewards.
- Why this job: Make a real impact while developing your leadership skills in a lively setting.
- Qualifications: Experience in retail management and strong leadership abilities are essential.
- Other info: Diverse workplace with opportunities for growth and advancement.
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Leasowe, Wirral, CH46 2QE
Salary: £12.50 per hour
Hours: 27 hours per week
Why Heron Foods? Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast‑paced, rewarding environment. Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like ‘Future Flyers.’
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long‑service rewards to exclusive discounts and a host of extras.
What You'll Do:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well‑presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast‑Paced and Rewarding: Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.
What We’re Looking For:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast‑paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
You Might Be Searching For: This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.
Apply Today: Don’t wait—apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
Duty Manager (27 hours contract) employer: Heron Foods Limited
Contact Detail:
Heron Foods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (27 hours contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience as Duty Managers or similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Heron Foods and its values. Show us you’re passionate about customer service and team leadership. Bring examples of how you've motivated teams in the past—this will make you stand out!
✨Tip Number 3
Practice common interview questions with a mate. Focus on scenarios where you’ve resolved customer queries or improved store performance. This will help you articulate your experience confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager (27 hours contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight your leadership experience and any relevant retail management roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences have prepared you for it. Keep it engaging and personal—let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and drive results. Numbers speak volumes, so if you’ve improved sales or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and ensures your application gets to the right people. Don’t miss out on this opportunity—apply today!
How to prepare for a job interview at Heron Foods Limited
✨Know the Company Inside Out
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready for the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and maintaining high service standards. Think of specific situations where you've gone above and beyond for customers. This will illustrate your commitment to exceptional service, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.