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For Companies At a Glance
- Tasks: Lead the store team, ensure smooth operations, and deliver excellent customer service.
- Company: Join Heron Foods, one of the UK's fastest-growing value retailers.
- Benefits: Enjoy a 10% staff discount, career development, and 24/7 wellbeing support.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Experience in retail leadership and strong communication skills are essential.
- Other info: This role offers great career growth opportunities in a supportive team.
The predicted salary is between 12 - 16 £ per hour.
Location: Shard End, Birmingham, B34 6LS
Pay: £12.50 per hour
Hours: 18 hours per week
Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast-paced, hands-on environment.
Why Work With Us?
- Staff Discount: 10% off at both Heron Foods and B&M stores
- Career Development: Access to leadership programmes like Future Flyers
- Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
- Additional Perks: Long-service rewards, exclusive colleague discounts, and more
What You’ll Be Doing
As a Store Supervisor, you’ll help lead the store alongside management, ensuring smooth operations each shift. You’ll be responsible for:
- Guiding and supporting your team to meet store goals and deliver great service
- Resolving customer queries with a friendly, solution-focused approach
- Ensuring shelves are well-stocked, clean, and organised
- Assisting with stock deliveries and back-of-house organisation
- Taking on keyholder duties, including opening and closing the store as needed
A Role That Keeps You Moving
From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.
What We're Looking For
We’re after someone who brings:
- Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
- Strong communication and organisational skills
- A hands-on, team-first attitude with great customer focus
- The confidence to lead and the energy to make things happen
If you’re ready to bring your leadership experience to a growing business, this is your opportunity.
This vacancy may close early—so apply today and take the next step in your retail career.
At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.
Store Supervisor – Part-Time (18 Hours/Week) in Birmingham employer: Heron Foods Limited
Contact Detail:
Heron Foods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor – Part-Time (18 Hours/Week) in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heron Foods' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or resolved customer issues. We want to hear how you’ve made a difference in previous roles, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! Retail is all about presentation, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Store Supervisor – Part-Time (18 Hours/Week) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any previous retail leadership experience and showcase how you've motivated teams or improved customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can contribute to our store's success. Be genuine and let your personality come through.
Showcase Your Team Spirit: We love a team player! In your application, mention specific examples of how you've worked with others to achieve goals. This will show us that you have the hands-on, team-first attitude we're looking for.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s straightforward and ensures we see your application as soon as possible!
How to prepare for a job interview at Heron Foods Limited
✨Know the Company
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them one of the fastest-growing retailers in the UK. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate your team to meet store goals.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you've provided excellent customer service or turned a negative experience into a positive one. This will highlight your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the store's culture, team dynamics, or career development opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
