At a Glance
- Tasks: Lead the store team, ensure smooth operations, and deliver excellent customer service.
- Company: Join Heron Foods, one of the UK's fastest-growing value retailers.
- Benefits: Enjoy a competitive pay, staff discounts, and career development opportunities.
- Other info: Flexible hours with 18 hours per week and opportunities for growth.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Experience in retail leadership and strong communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Step Into Retail Leadership: Store Supervisor – Part-Time (18 Hours/Week)
Location: Coseley, West Midlands, WV14 9EP
Pay: £13 per hour
Hours: 18 hours per week
Shape the Store’s Success – and Your Own
Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast-paced, hands-on environment.
Why Work With Us?
- Staff Discount: 10% off at both Heron Foods and B&M stores
- Career Development: Access to leadership programmes like Future Flyers
- Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
- Additional Perks: Long-service rewards, exclusive colleague discounts, and more
What You’ll Be Doing
As a Store Supervisor, you'll help lead the store alongside management, ensuring smooth operations each shift. You’ll be responsible for:
- Guiding and supporting your team to meet store goals and deliver great service
- Resolving customer queries with a friendly, solution-focused approach
- Ensuring shelves are well-stocked, clean, and organised
- Assisting with stock deliveries and back-of-house organisation
- Taking on keyholder duties, including opening and closing the store as needed
A Role That Keeps You Moving
From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.
What We're Looking For
We’re after someone who brings:
- Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
- Strong communication and organisational skills
- A hands-on, team-first attitude with great customer focus
- The confidence to lead and the energy to make things happen
Also Known As
You might be looking for this role under titles like: Retail Supervisor, Team Leader, Keyholder, Assistant Store Manager, Shift Manager, Floor Manager, or Duty Manager.
If you’re ready to bring your leadership experience to a growing business, this is your opportunity. Apply Now.
This vacancy may close early—so apply today and take the next step in your retail career.
At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.
Store Supervisor – Part-Time in Wolverhampton employer: Heron Food
Heron Foods is an excellent employer, offering a vibrant work culture where you can thrive as a Duty Manager in Malton. With competitive pay, generous discounts, and access to career development programs like 'Future Flyers', we prioritise your personal growth and wellbeing. Join us to lead a dedicated team in a fast-paced environment, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor – Part-Time in Wolverhampton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Heron Food, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Supervisor – Part-Time in Wolverhampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Heron Food that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Heron Food will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Heron Food and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Heron Food
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Heron Food, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Heron Food!
