Senior Retail Colleague – Part-Time (16 Hours/Week)
Senior Retail Colleague – Part-Time (16 Hours/Week)

Senior Retail Colleague – Part-Time (16 Hours/Week)

Kingston upon Hull Part-Time No home office possible
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Heron Food

At a Glance

  • Tasks: Lead a team, support store operations, and ensure excellent customer service.
  • Company: Join Heron Foods, a growing retail chain with over 340 stores.
  • Benefits: Enjoy a 10% staff discount, free GP access, and career development opportunities.
  • Other info: Applications are reviewed on a rolling basis—apply now!
  • Why this job: Perfect for those who thrive in dynamic environments and want to make an impact.
  • Qualifications: Experience in retail or customer service, with leadership skills preferred.

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Senior Retail Colleague – Part-Time (16 Hours/Week), Hull

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Client:

Location:

Hull, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

4dfcda74c0fa

Job Views:

3

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Lead and Inspire: Senior Retail Colleague – Part-Time (16 Hours/Week)
Location: Holderness Road, Hull, HU9 2JX
Pay: Up to £12.50 per hour (including enhancement when covering management duties)
Hours: 16 hours per week

Step Up in Your Retail Career
At Heron Foods, every shift is an opportunity to make a real impact. As a Senior Retail Colleague, you’ll play a key part in supporting store operations, leading by example, and ensuring our customers receive the best possible experience. With over 340 stores and growing, now’s a great time to join a business that’s going places.

What You’ll Gain
We value our colleagues and offer a range of great benefits:

  • Staff Discount: 10% off at Heron Foods and B&M.
  • Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
  • Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
  • Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.

What You\’ll Be Doing
As a Senior Retail Colleague, you’ll be hands-on and people-focused. Your responsibilities will include:

  • Supporting and guiding the team on shift to achieve store standards and targets.
  • Delivering friendly, efficient service and helping customers with any queries.
  • Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
  • Assisting with deliveries and stockroom organisation.
  • Acting as a keyholder, including opening and closing the store when required.

Why This Role Is for You
This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you’ll bring energy, leadership, and reliability to every shift.

What We\’re Looking For
We’re looking for someone who:

  • Is approachable, dependable, and motivated to lead.
  • Enjoys working in a fast-paced retail setting.
  • Has some experience in retail, hospitality, or customer service—especially in a team leader or keyholder role.
  • Can confidently handle responsibility and multitask when needed.

Also Known As:
This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you’ve held similar roles or are ready for that next step, this could be your perfect match.

Apply Today
We’re reviewing applications on a rolling basis, so don’t delay. Join a team where your leadership counts.

Heron Foods is proud to be an inclusive employer.
We value diversity and welcome applicants from all backgrounds.

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Senior Retail Colleague – Part-Time (16 Hours/Week) employer: Heron Food

At Heron Foods, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Hull. As a Senior Retail Colleague, you'll benefit from competitive pay, a generous staff discount, and opportunities for career development through structured training programmes. Our commitment to employee wellbeing, including 24/7 GP access and emotional support services, ensures that you can thrive both personally and professionally while making a meaningful impact in your community.
Heron Food

Contact Detail:

Heron Food Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Retail Colleague – Part-Time (16 Hours/Week)

Tip Number 1

Familiarise yourself with Heron Foods' values and culture. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Highlight your leadership skills and experience in retail or customer service roles. Be prepared to share specific examples of how you've successfully led a team or handled responsibilities, as this is crucial for the Senior Retail Colleague position.

Tip Number 3

Prepare to discuss how you would handle common retail scenarios, such as managing stock levels or dealing with customer complaints. This will demonstrate your problem-solving abilities and readiness for the role.

Tip Number 4

Network with current or former employees of Heron Foods if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Senior Retail Colleague – Part-Time (16 Hours/Week)

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Multitasking Ability
Retail Operations Knowledge
Stock Management
Attention to Detail
Dependability
Approachability
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or customer service. Emphasise any leadership roles or responsibilities you've had, especially those that align with the Senior Retail Colleague position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed responsibilities in previous roles and how you can contribute to Heron Foods.

Highlight Key Skills: In your application, focus on key skills such as teamwork, customer service, and multitasking. Provide examples of how you've demonstrated these skills in past positions, particularly in fast-paced environments.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Heron Food

Show Your Leadership Skills

As a Senior Retail Colleague, you'll need to demonstrate your ability to lead and inspire others. Prepare examples from your past experiences where you've successfully guided a team or handled responsibilities in a retail setting.

Know the Company

Research Heron Foods and understand their values, mission, and the services they offer. Being able to discuss how you align with their goals will show your genuine interest in the role.

Prepare for Customer Service Scenarios

Expect questions about handling customer queries and complaints. Think of specific instances where you've provided excellent service or resolved issues effectively, as this is crucial for the role.

Demonstrate Your Multitasking Ability

The role requires juggling various tasks simultaneously. Be ready to discuss how you've managed multiple responsibilities in previous jobs, especially in fast-paced environments.

Senior Retail Colleague – Part-Time (16 Hours/Week)
Heron Food
Location: Kingston upon Hull
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