At a Glance
- Tasks: Lead a dynamic retail team and ensure excellent customer service.
- Company: Join the fast-growing Heron Foods family with over 340 stores across the UK.
- Benefits: Enjoy a competitive pay, staff discounts, and health support for you and your family.
- Other info: Be part of a diverse team where your contributions are valued and rewarded.
- Why this job: Step into leadership and make a real impact in a busy retail environment.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
The predicted salary is between 13 - 13 £ per hour.
Step Into Leadership: Retail Team Leader – Part-Time (20 Hours/Week)
Location: Overpool Road, Ellesmere Port, CH66 2RF Pay: Up to £13 per hour (inclusive of enhancement when performing management duties) Hours: 20 hours per week
Lead by Example, Grow with Us
Heron Foods is expanding fast, with more than 340 stores across the UK—and we’re looking for a driven, reliable Retail Team Leader to help guide the team to success.
If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you’ve been waiting for.
Why Join the Heron Foods Family?
We’re passionate about our people and proud to offer
- Staff Discount: 10% off at both Heron Foods and B&M.
- Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
- Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
- Recognition & Perks: Long service awards, exclusive colleague discounts, and more.
- What You’ll Be Doing
As a Retail Team Leader, you’ll play a key part in the day-to-day success of the store, including:
- Leading and supporting your team to hit store targets.
- Delivering excellent customer service and handling queries professionally.
- Keeping shelves full, tidy, and visually appealing.
- Assisting with stock deliveries and backroom organization.
- Acting as a keyholder, including opening and closing the store when required.
Your Role in Action
You’ll work side‑by‑side with your team, helping to create a positive, productive store environment.
Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.
- What We’re Looking For
- Is friendly, confident, and ready to lead by example.
- Has a strong work ethic and thrives in a fast‑moving setting.
- Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
- Is organised and able to take the lead when needed.
- You Might Know This Role As
If you’ve searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor.
No matter the title, if you're passionate about retail and team leadership, we’d love to hear from you!
Apply Today
We may close applications early—so don’t miss out. Join a business where your leadership will be seen, valued, and rewarded.
Heron Foods is proud to be an equal opportunity employer.
We celebrate diversity and welcome people from all backgrounds to join our growing team.
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Retail Team Leader – Part-Time employer: Heron Food
Heron Foods is an excellent employer, offering a vibrant work culture where you can thrive as a Duty Manager in Malton. With competitive pay, generous discounts, and access to career development programs like 'Future Flyers', we prioritise your personal growth and wellbeing. Join us to lead a dedicated team in a fast-paced environment, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader – Part-Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Heron Food, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Team Leader – Part-Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Heron Food that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Heron Food will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Heron Food and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Heron Food
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Heron Food, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Heron Food!
