At a Glance
- Tasks: Lead the store team, ensure smooth operations, and deliver excellent customer service.
- Company: Join Heron Foods, one of the UK's fastest-growing value retailers.
- Benefits: Enjoy a 10% staff discount, career development, and 24/7 wellbeing support.
- Why this job: Gain leadership experience in a dynamic retail environment with real responsibilities.
- Qualifications: Previous retail leadership experience and strong communication skills required.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 12 - 16 £ per hour.
Location: Northenden, Manchester, M22 4HE
Pay: £12.50 per hour
Hours: 18 hours per week
Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast-paced, hands-on environment.
Why Work With Us?
- Staff Discount: 10% off at both Heron Foods and B&M stores
- Career Development: Access to leadership programmes like Future Flyers
- Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
- Additional Perks: Long-service rewards, exclusive colleague discounts, and more
What You’ll Be Doing
As a Store Supervisor, you’ll help lead the store alongside management, ensuring smooth operations each shift. You’ll be responsible for:
- Guiding and supporting your team to meet store goals and deliver great service
- Resolving customer queries with a friendly, solution-focused approach
- Ensuring shelves are well-stocked, clean, and organised
- Assisting with stock deliveries and back-of-house organisation
- Taking on keyholder duties, including opening and closing the store as needed
A Role That Keeps You Moving
From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.
What We're Looking For
We’re after someone who brings:
- Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
- Strong communication and organisational skills
- A hands-on, team-first attitude with great customer focus
- The confidence to lead and the energy to make things happen
This vacancy may close early—so apply today and take the next step in your retail career. At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.
Store Supervisor – Part-Time (18 Hours/Week) in Manchester employer: Heron Food
Contact Detail:
Heron Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor – Part-Time (18 Hours/Week) in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heron Foods. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences as a Supervisor or Team Leader can benefit Heron Foods. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've motivated your team or resolved customer issues. Highlighting your hands-on approach will demonstrate that you're ready to jump right in and make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor – Part-Time (18 Hours/Week) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any previous retail leadership experience and showcase your ability to motivate a team and deliver great customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how your hands-on, team-first attitude makes you the perfect fit for our store. Keep it friendly and engaging!
Showcase Your Achievements: Don’t just list your responsibilities—share your achievements! Whether it’s improving sales or enhancing customer satisfaction, let us know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Heron Food
✨Know the Company Inside Out
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them stand out in the retail sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Service Excellence
Heron Foods values great customer service, so be ready to discuss how you've handled customer queries in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your friendly and solution-focused approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or opportunities for career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.