Duty Manager (27 hours contract)
Duty Manager (27 hours contract)

Duty Manager (27 hours contract)

Full-Time No home office possible
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Heron Food

At a Glance

  • Tasks: Lead a team, ensure smooth store operations, and deliver exceptional customer service.
  • Company: Join Heron Foods, a growing company with over 340 stores across the UK.
  • Benefits: Enjoy 10% discounts, career development programs, and 24/7 wellbeing support.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in retail management or supervisory roles is essential; strong leadership and organisational skills required.
  • Other info: Diversity is valued here; apply early as positions may close quickly!

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Newcastle Under Lyme, Staffordshire, ST5 1AN

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

  • Discounts: 10% off at both Heron Foods and B&M stores.
  • Personal Growth: Access to career development programs like ‘Future Flyers.’
  • Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
  • Recognition & More: From long-service rewards to exclusive discounts and a host of extras.
  • What You\’ll Do:

    As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

  • Leading and motivating the team to deliver exceptional results.
  • Ensuring high standards of customer service and resolving queries effectively.
  • Maintaining a clean, well-presented, and fully stocked store.
  • Driving sales and profitability by managing performance and efficiency.
  • Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
  • Fast-Paced and Rewarding:

    Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

    What We’re Looking For:

    We’re seeking individuals who bring:

  • Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional organisational abilities and a passion for customer service.
  • A proactive, energetic approach to managing a dynamic retail environment.
  • You Might Be Searching For:
    This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

    Apply Today:

    Don’t wait—apply early, as this opportunity may close sooner than expected!

    At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

    Take the next step in your career and join a team where your leadership truly matters. Apply now!

    Duty Manager (27 hours contract) employer: Heron Food

    Heron Foods is an excellent employer located in Wirral, offering a vibrant work culture where every day presents an opportunity to make a meaningful impact. With a commitment to employee growth through career development programmes and comprehensive wellbeing support, team members enjoy a range of benefits including discounts and recognition rewards. Join us as a Duty Manager and thrive in a fast-paced environment that values leadership and teamwork.
    Heron Food

    Contact Detail:

    Heron Food Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager (27 hours contract)

    ✨Tip Number 1

    Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and team leadership will help you align your responses during any interviews or discussions.

    ✨Tip Number 2

    Highlight your previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully led a team or improved store performance, as this will resonate well with the hiring managers.

    ✨Tip Number 3

    Prepare to discuss your approach to customer service. Think of scenarios where you resolved customer issues effectively, as this role places a strong emphasis on maintaining high standards of service.

    ✨Tip Number 4

    Show enthusiasm for the role and the company. Expressing genuine interest in working at Heron Foods and contributing to their success can set you apart from other candidates.

    We think you need these skills to ace Duty Manager (27 hours contract)

    Leadership Skills
    Team Motivation
    Customer Service Excellence
    Organisational Skills
    Sales Management
    Problem-Solving Skills
    Time Management
    Communication Skills
    Retail Operations Knowledge
    Proactive Approach
    Adaptability in Fast-Paced Environments
    Conflict Resolution
    Inventory Management
    Keyholder Responsibilities

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples from your past roles that align with the responsibilities of a Duty Manager.

    Highlight Relevant Skills: In your application, clearly outline your organisational abilities and any experience you have in driving sales and profitability. Use keywords from the job description to ensure your application stands out.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.

    How to prepare for a job interview at Heron Food

    ✨Showcase Your Leadership Skills

    As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or motivated others to achieve their goals.

    ✨Understand the Company Culture

    Research Heron Foods and its values before the interview. Familiarise yourself with their commitment to customer service and team dynamics, so you can align your answers with what they value in a Duty Manager.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess how you would handle specific situations, such as managing a busy shift or dealing with a dissatisfied customer. Think through potential scenarios and how you would respond effectively.

    ✨Highlight Your Retail Experience

    Be ready to discuss your previous roles in retail management. Emphasise your achievements, such as improving sales or enhancing customer satisfaction, to show that you have the relevant experience for the Duty Manager position.

    Duty Manager (27 hours contract)
    Heron Food
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