Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and ensure an amazing shopping experience for customers.
- Company: Join Heron Foods, a supportive workplace with over 340 stores nationwide.
- Benefits: Enjoy a 10% staff discount, career development, and 24/7 wellbeing support.
- Why this job: Be hands-on in a fast-paced environment where your leadership skills shine.
- Qualifications: Previous retail supervisory experience and strong communication skills required.
- Other info: Great opportunity for career growth in a diverse and inclusive company.
The predicted salary is between 30000 - 40000 £ per year.
Location: Durham Road, Tyne and Wear, NE9 5EF
Pay: £12.50 per hour
Hours: 36 hours per week
At Heron Foods, we’re all about delivering great value and excellent service across our 340+ stores nationwide. As a Shift Manager, you’ll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience.
Why Heron Foods?
- Staff Discount: 10% off at Heron Foods and B&M stores
- Career Development: Access to training and leadership development through Future Flyers
- Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
- Rewarding Extras: Long-service awards, colleague discounts, and much more
What You’ll Be Doing
As a Shift Manager, you'll play a central role in the store’s daily operations. Your responsibilities will include:
- Leading and motivating the team during your shift to maintain high store standards
- Providing excellent customer service and confidently handling customer queries
- Keeping the store well-presented and fully stocked
- Supporting stock deliveries and efficient stockroom management
- Acting as a keyholder, with responsibility for store opening and closing
Why You’ll Love This Role
This isn’t a desk job—it’s an active, fast-moving position where your leadership skills really shine. You’ll be hands-on with your team, making decisions on the go and setting the tone for a productive, positive store environment.
What We're Looking For
You’ll thrive in this role if you have:
- Previous experience in a supervisory or team leader role in retail or similar environments
- A strong, motivational leadership style
- Great communication and problem-solving skills
- The ability to stay organised and adaptable under pressure
If you’ve worked in any of these positions—or are ready to step up—this could be the ideal opportunity for you.
Apply Now
Don’t miss your chance—apply early as we may close this vacancy sooner than expected. At Heron Foods, we celebrate diversity and inclusion and are proud to be an equal opportunity employer.
Shift Manager – Full-Time (36 Hours/Week) in Durham employer: Heron Food
Contact Detail:
Heron Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager – Full-Time (36 Hours/Week) in Durham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heron Foods' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem in a fast-paced environment. We want to hear how you lead by example, so be ready to share those experiences.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a positive first impression—after all, you're aiming to be a Shift Manager!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Shift Manager – Full-Time (36 Hours/Week) in Durham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in leadership roles. We want to see how you've motivated teams and handled challenges in a retail environment.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Shift Manager role at Heron Foods.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Heron Food
✨Know the Company Inside Out
Before your interview, take some time to research Heron Foods. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss your leadership style and how you can energise the team at Heron Foods.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of common customer queries or complaints you might face and how you would handle them. Practising these scenarios will help you demonstrate your problem-solving skills and ability to maintain high store standards during the interview.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and are ready to represent the brand well.