At a Glance
- Tasks: Manage calls, greet visitors, and keep the office running smoothly.
- Company: Join Heron Bros Ltd, a dynamic workplace with a focus on teamwork.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Develop your skills while contributing to a friendly and professional team.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: GCSEs in Maths and English, plus 1 year of office experience.
The predicted salary is between 20000 - 25000 £ per year.
Responsible for processing incoming telephone calls and directing enquiries, dealing with visitors, opening, sorting and distributing postal mail and company email, maintaining the sub-contractor insurance database, requesting insurances and updating the system, maintaining DVLNI vehicle tax requirements, vehicle tax payments, MOT bookings, assisting with catering requirements, stationery orders and stationery stock maintenance, updating records, and maintaining a high level of service for customers.
Key Responsibilities:
- Processing telephone calls and directing enquiries.
- Responding to and following up enquiries using appropriate methods.
- Recording, analysing, reporting and administering according to systems and requirements.
- Communicating, liaising and negotiating internally and externally to facilitate the development of profitable business and sustainable relationships.
- Attending training to develop relevant knowledge, techniques and skills.
- Adhering to health and safety policy and other requirements.
- Carrying out any other work deemed important to or allocated by the Office Manager.
- Carrying out any other duties within reason and capability associated with this role.
Person Specification:
Qualification / Attainments
- Essential: Good educational attainment, including minimum GCSE or equivalent in Mathematics and English.
- Desirable: None listed.
Relevant Experience
- Essential: At least 1 years experience in an office role.
- Desirable: None listed.
Skills and Competencies
- Essential: Excellent telephone manner and interpersonal skills; experience using a busy telephone system; experience using various IT systems; excellent reporting skills; excellent ability to manage deadlines; excellent customer service and team mindset.
- Desirable: None listed.
Receptionist in Magherafelt employer: Heron Bros Ltd.
Heron Bros Ltd is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in a vibrant area, the company offers competitive benefits, including training programmes to enhance skills and a commitment to maintaining a high level of service for customers, making it an ideal place for those seeking meaningful and rewarding employment as a Receptionist.
