At a Glance
- Tasks: Manage key nursery retailers, build relationships, and deliver engaging product training.
- Company: Join a family-owned nursery furniture brand with a proud heritage.
- Benefits: Competitive salary, performance bonus, car allowance, and employee discounts.
- Other info: Regular travel across Southern England with opportunities for growth.
- Why this job: Make a meaningful impact in the nursery industry while developing your career.
- Qualifications: Experience in account management or retail development; strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About Tutti Bambini
Tutti Bambini is a family-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood. After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn’t offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality. From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come. Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands.
About the role
For almost 40 years, Tutti Bambini has been helping families create beautiful nursery spaces through thoughtfully designed furniture and baby products that combine style, quality and practicality. As we celebrate this important milestone, we're investing in our people, our retail partnerships and our future—and we're looking for an exceptional individual to join our UK Sales Team. This is an exciting opportunity to join a growing British nursery brand with a proud heritage in a varied and rewarding field-based role that combines key account management, retail development, product training and merchandising.
As our Regional Retail Development Manager – South, you'll become the face of Tutti Bambini across your region, developing trusted partnerships with our independent nursery retailers while supporting our national retail partners through engaging product training, merchandising excellence and exceptional retail execution. Success in this role comes from building long-term relationships, understanding what retailers need to succeed and using commercial insight to help our retail partners grow their business while ensuring every family experiences the very best of the Tutti Bambini brand.
What You'll Be Doing
- Managing and developing a portfolio of key independent nursery retailers across Southern England.
- Building trusted relationships with business owners, buyers, store managers and retail teams.
- Developing Joint Business Plans and conducting regular business reviews.
- Analysing sales performance and planning your territory to identify opportunities for sustainable growth.
- Delivering engaging product training, demonstrations and coaching to independent retailers and national retail store teams.
- Supporting merchandising, showroom standards and the successful execution of new product launches.
- Identifying opportunities to grow existing business while developing new retail partnerships.
- Representing Tutti Bambini at trade exhibitions, customer events and product launches.
What We're Looking For
- You'll be passionate about developing people, building lasting relationships and helping retailers succeed.
- Experience in account management, retail development or field sales.
- Strong commercial awareness with the ability to analyse sales performance and identify growth opportunities.
- Experience developing Joint Business Plans and conducting customer business reviews.
- Experience delivering retail training, product demonstrations and presentations.
- Excellent presentation, communication and influencing skills.
- Proficiency in Microsoft Excel, PowerPoint and Word.
- Experience using CRM systems.
- A proactive, organised and self-motivated approach.
- A full UK driving licence and residence within Southern England.
- Experience within the nursery, furniture or premium consumer goods sector would be advantageous but isn't essential.
This role requires regular travel throughout Southern England, frequent overnight stays and attendance at trade shows, customer events and company meetings across the UK.
Why Join Tutti Bambini?
At Tutti Bambini, we believe the best partnerships are built on trust, collaboration and shared success. You'll join a passionate team where you'll have the autonomy to develop your territory, strengthen retail partnerships and make a meaningful contribution to the continued growth of one of the UK's most trusted nursery brands.
In return, we offer:
- Competitive salary
- Performance-related bonus
- Car allowance and business mileage reimbursement
- Laptop
- Pension scheme
- Employee discount
Location: We ideally would like the successful candidate to be based in the South of England.
Regional Retail Development Manager – South in London employer: Heroes
Tutti Bambini offers a dynamic and supportive work environment in Milton Keynes, where you can lead a dedicated team and make a tangible impact on warehouse operations. With a strong focus on employee growth, safety, and quality, we provide opportunities for professional development and encourage innovative thinking. Join us to be part of a growing brand that values your contributions and fosters a culture of excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Retail Development Manager – South in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Heroes, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Heroes!
We think you need these skills to ace Regional Retail Development Manager – South in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Heroes, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Heroes and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Heroes that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Heroes
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
