At a Glance
- Tasks: Drive customer engagement and retention through personalised lifecycle communications.
- Company: Join Tutti Bambini, a rapidly growing brand within Heroes.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a passionate team focused on enhancing customer lifetime value.
- Why this job: Make a real impact on customer experiences and drive revenue growth.
- Qualifications: Experience in CRM, data analysis, and collaboration with cross-functional teams.
The predicted salary is between 51750 - 63250 £ per year.
Tutti Bambini is seeking a CRM & Retention Manager to drive customer lifetime value across all touchpoints. You will own lifecycle communications, personalise experiences, and optimise retention through data-driven journeys in collaboration with Ecommerce, Brand and Customer Service teams.
Join a rapidly growing brand within Heroes and help increase repeat purchases, engagement and revenue by building automated journeys, segmenting customers, and delivering measurable improvements in CRM.
Lifecycle CRM & Retention Lead employer: Heroes
Tutti Bambini is an exceptional employer that values family and innovation, offering a supportive work culture where employees can thrive. With a focus on personal and professional growth, the company provides opportunities for career advancement while fostering collaboration across teams. Located in a vibrant area, employees enjoy a flexible working environment that encourages creativity and engagement, making it a rewarding place to contribute to meaningful projects that impact families across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Lifecycle CRM & Retention Lead
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Heroes and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Heroes are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Heroes on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Heroes. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Lifecycle CRM & Retention Lead
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Heroes. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Heroes:Show us that you’ve done your homework! In your application, briefly mention what you admire about Heroes’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Heroes
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Heroes will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Heroes, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
