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- Tasks: Join us as a Field Service Engineer, commissioning new products and providing essential customer training.
- Company: Be part of a leading company in power solutions, dedicated to innovation and customer satisfaction.
- Benefits: Enjoy flexible working options, hands-on experience, and opportunities for professional growth.
- Why this job: This role offers a chance to develop technical skills while building relationships with customers and distributors.
- Qualifications: A technical degree in electrical engineering or equivalent experience is required, along with strong communication skills.
- Other info: You'll be on-call for troubleshooting after probation, making every day unique and challenging.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview Responsible for the installation, commissioning, maintenance, and repair of UPS systems and associated power equipment across customer sites nationwide. Key Responsibilities * Install, commission, service, and repair single/three-phase UPS systems. * Carry out PPM, battery testing, load bank testing, and fault diagnostics. * Perform site surveys, RAMS, and technical reporting. * Provide onsite customer support and technical advice. * Travel UK-wide with occasional overnight stays; participate in on-call rota. Skills & Experience * Proven experience working with UPS systems (APC, Riello, Eaton, Vertiv, etc.). * Strong electrical engineering background; capable of reading electrical schematics. * Knowledge of AC/DC systems, battery types, and power distribution. * Competent with electrical test equipment. * Full UK driving licence. Desirable Qualifications * NVQ Level 3 Electrical or equivalent. * 17th/18th Edition (BS 7671). * UPS manufacturer training. Personal Attributes * Self-motivated and able to work independently. * Strong problem-solving and communication skills. * Customer-focused, professional attitude
UPS Field Service Engineer employer: Hernshead Recruitment Ltd
Contact Detail:
Hernshead Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UPS Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific UPS systems and equipment that the company uses. Understanding the technical specifications and common troubleshooting methods will give you an edge during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved technical issues. Being able to share specific examples will showcase your problem-solving abilities and hands-on experience.
✨Tip Number 4
Highlight any experience you have with customer training or support. Since this role involves liaising with customers and providing training, demonstrating your ability to communicate complex information clearly will be a significant advantage.
We think you need these skills to ace UPS Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical engineering and any previous roles that involved commissioning, servicing, or troubleshooting. Use specific examples to demonstrate your skills in these areas.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the UPS Field Service Engineer position. Mention your technical background and how it aligns with the job responsibilities, particularly in customer training and relationship building.
Highlight Communication Skills: Since good communication is key for this role, provide examples of how you've successfully interacted with customers or conducted training sessions in the past. This will show your ability to build sustainable relationships.
Showcase Problem-Solving Abilities: Include instances where you've diagnosed and resolved technical issues, especially related to equipment maintenance. This will demonstrate your troubleshooting skills and readiness for on-call responsibilities.
How to prepare for a job interview at Hernshead Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical knowledge related to UPS systems and electrical engineering. Be prepared to discuss specific installation and commissioning procedures, as well as troubleshooting techniques for SOCOMEC equipment.
✨Demonstrate Communication Skills
Since the role involves training customers and distributors, highlight your communication skills during the interview. Share examples of how you've effectively conveyed technical information to non-technical audiences in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you successfully diagnosed and repaired equipment or provided training, and be ready to explain your thought process.
✨Research the Company and Its Products
Familiarise yourself with the company's products and services, especially those related to UPS systems. Understanding their offerings will help you tailor your responses and show genuine interest in the position.
