At a Glance
- Tasks: Welcome customers and provide a personalised shopping experience in a luxury retail environment.
- Company: Join Herno, a prestigious Italian brand blending tradition with innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative team atmosphere with a focus on quality and excellence.
- Why this job: Be part of a stylish team and help create memorable customer experiences.
- Qualifications: Experience in retail, strong communication skills, and a passion for fashion.
The predicted salary is between 28000 - 30000 £ per year.
Herno, an internationally recognised Italian brand renowned for its excellence and balance between tradition and innovation, is seeking a Client Advisor (40 hours full-time) to join in Store in 31 Old Bond St., London W1. The successful candidate will become part of the sales team, helping to deliver and ensure a high-quality customer experience in line with the brand’s values and aesthetic.
MAIN RESPONSIBILITIES:
- Welcoming and assisting customers, ensuring a personalised service and an excellent shopping experience;
- Building and maintaining customer relationships through clienteling and storytelling;
- Presenting the collections, highlighting the products and their craftsmanship;
- Supporting visual merchandising activities in accordance with company guidelines;
- Managing till operations and sales procedures;
- Contributing to maintaining the store’s quality standards;
- Actively collaborating with the team and the Store Manager;
REQUIREMENTS:
- Previous experience as a Sales Assistant / Client Advisor in the fashion, luxury or premium sector;
- Strong customer focus and retail orientation;
- Excellent interpersonal and communication skills;
- Ability to work as part of a team;
- A passion for fashion and an eye for style;
- Excellent and fluent knowledge of English (knowledge of other languages will be considered a plus).
Annual gross salary: £28,000.00 – £30,000.00
We think you need these skills to ace Customer Service Assistant - Retail Shop in London
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Customer Service
Teamwork
Cash Handling
