At a Glance
- Tasks: Lead a talented team and enhance patient care at Hermitage Dental Practice.
- Company: Join a supportive and ambitious dental practice focused on exceptional patient experiences.
- Benefits: Enjoy private medical insurance, cycle to work scheme, and ongoing professional development.
- Other info: Collaborative environment with great opportunities for career progression.
- Why this job: Make a real impact in healthcare while growing your leadership skills.
- Qualifications: Experience in healthcare management and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Practice Manager or healthcare leader ready to take the next step in your career? At Hermitage Dental Practice, we're looking for an exceptional Practice Manager to lead our talented team and help shape the future of our growing, patient-focused practice. This is an exciting opportunity for a confident and motivated leader who enjoys developing people, improving systems, and delivering an outstanding patient experience.
If you're passionate about leadership, operational excellence, and creating a positive workplace culture, we'd love to hear from you.
About the Role
As Practice Manager, you will play a central role in the continued success of the practice. Working closely with our clinicians and support team, you will oversee the day-to-day operations, ensure regulatory compliance, drive business performance, and foster a positive, collaborative environment where both patients and team members thrive. This is a hands-on leadership role requiring excellent organisational skills, commercial awareness, and a genuine commitment to delivering exceptional patient care.
Key Responsibilities
- Lead, inspire and support the practice team, promoting a positive, professional and high-performing culture.
- Oversee the smooth day-to-day running of the practice, ensuring efficient workflows and exceptional service delivery.
- Monitor financial performance, including budgeting, reporting, KPIs, revenue, and cost control.
- Recruit, induct, mentor and develop team members through regular reviews, coaching and ongoing training.
- Ensure full compliance with CQC standards, Health & Safety, GDPR, infection prevention protocols, and all relevant regulatory requirements.
- Maintain accurate patient records and oversee effective administrative systems.
- Manage stock levels, supplier relationships and equipment servicing to ensure uninterrupted clinical operations.
- Identify opportunities to improve patient experience, operational efficiency and business growth.
- Act as the main point of contact for patients, clinicians, suppliers and external organisations, resolving issues professionally and efficiently.
About You
We're looking for someone who is an experienced leader, an excellent communicator, and passionate about building successful teams. You will ideally have:
- Previous experience as a Practice Manager, Deputy Practice Manager, or in a senior management role within healthcare or dentistry.
- Outstanding leadership skills with the ability to motivate, coach and develop others.
- Excellent organisational and time-management abilities with strong attention to detail.
- A commercial mindset with experience managing budgets, KPIs and business performance.
- A thorough understanding of compliance, governance and patient-centred care.
- Excellent communication and interpersonal skills, with the confidence to engage effectively with patients and colleagues.
- Experience using dental practice management software and Microsoft Office.
- A proactive, adaptable and solution-focused approach with a commitment to continuous improvement.
Why Join Hermitage Dental Practice?
At Hermitage Dental Practice, we believe our people are our greatest asset. We are committed to creating a supportive, respectful and rewarding workplace where every team member has the opportunity to grow professionally and personally. When you join us, you'll become part of a friendly and ambitious team that shares a common goal: delivering exceptional dentistry and outstanding patient care. We invest in our people, encourage continuous learning, and empower our team to make a meaningful impact every day.
If you're looking for a leadership role where your ideas are valued, your contribution recognised, and your career can continue to flourish, we'd love to hear from you.
Benefits
- Private medical insurance
- Cycle to Work scheme
- Free on-site parking
- Company pension
- Ongoing professional development and training
- Supportive and collaborative working environment
- Opportunities for career progression
Practice Development Administrator in Coalville employer: Hermitage Dental Practice
At Hermitage Dental Practice, we pride ourselves on being an exceptional employer that values our team as our greatest asset. Our supportive and collaborative work culture fosters professional growth and encourages continuous learning, ensuring that every team member can make a meaningful impact in delivering outstanding patient care. With benefits like private medical insurance, a Cycle to Work scheme, and opportunities for career progression, joining us means becoming part of a friendly and ambitious team dedicated to excellence in dentistry.
