Invoicing & Accounts Receivable - Credit Controller in Leeds

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

As a Credit Controller, you'll be responsible for managing a portfolio of large corporate customer accounts, ensuring payments are received in line with agreed terms and helping to minimise overdue debt. This is a highly collaborative role where you'll work closely with customers, Client Managers and Finance Business Partners, building strong relationships to resolve issues, improve cash collection and support business performance. You'll also lead debt review meetings and play a key role in ongoing credit control improvement projects, including system enhancements and automation initiatives.

Key Responsibilities

• Manage and recover debt across a portfolio of corporate customer accounts
• Chase overdue payments via phone and email
• Build strong relationships with internal and external stakeholders
• Lead debt review meetings and drive accountability for actions
• Resolve customer queries quickly and professionally
• Accurately allocate cash receipts and maintain account records
• Support cash flow forecasting through expected payment tracking
• Contribute to weekly debt reporting and commentary
• Assist with Direct Debits, reconciliations and wider sales ledger activities
• Support process improvements and credit control system developments

What We're Looking For

• Minimum of 5 years' Credit Control experience
• Experience managing large corporate ledgers within a sizeable organisation
• Strong stakeholder management and relationship-building skills
• Excellent communication, negotiation and influencing abilities
• Proactive, resilient and results-focused approach
• Strong attention to detail and organisational skills

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it. Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.