Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic logistics projects and enhance operational excellence at Hermès.
- Company: Join the iconic luxury brand, Hermès, known for its commitment to craftsmanship.
- Benefits: Competitive salary, career growth, and a chance to work in a prestigious environment.
- Other info: Collaborative culture with a focus on innovation and sustainability.
- Why this job: Make a real impact on sustainable logistics while embodying luxury brand values.
- Qualifications: 5+ years in logistics project management, ideally in luxury goods.
The predicted salary is between 60000 - 75000 £ per year.
As Fulfilment & Logistics Projects Manager, you will lead strategic projects and continuous improvement across fulfilment services, partner management, and systems integration—ensuring each initiative is executed with precision, discretion, and brand‑aligned excellence.
At Hermès, logistics is an extension of our heritage—every movement reflects the Maison's commitment to timeless craftsmanship and elevated service. This role enhances operational excellence, champions transformative logistics initiatives, and delivers enduring value through innovation, cross‑functional collaboration, and sustainable fulfilment practices.
Main Missions- Project Leadership & Development
- Lead logistics projects tailored to Hermès' business needs, including 3PL upgrades, process optimisation, IT integration, and capacity planning.
- Deploy the Milkyway, the Group global supply‑chain transformation program, locally (SAP, WMS, and Group procedures), maintaining operational fluidity and brand integrity.
- Work collaboratively with Logistics Coordinators and the Warehouse Operations Manager to implement structured and impactful improvements across logistics operations.
- Project Ownership, Budget & Coordination
- Define project scope, create actionable roadmaps, manage budgets, and align cross‑functional teams including IT, business units, and external partners.
- Ensure timely and efficient delivery of initiatives that support strategic growth.
- 3PL Management & Supplier Relations
- Lead 3PL sourcing and tendering processes, oversee contractual negotiations, and ensure alignment with Hermès' service expectations.
- Manage change requests and coordinate annual reviews with providers to drive continuous improvement.
- Establish and maintain a structured performance monitoring framework for 3PL partners, including regular KPI reviews, service audits, and feedback loops to ensure accountability and alignment with Hermès' standards.
- Performance Excellence & Operational Resilience
- Propose and implement logistics enhancements across transport, import/export, and fulfilment.
- Design and monitor KPIs and SLAs focused on lead times, service reliability, and client satisfaction.
- Support strategic planning and logistics service design for retail, e‑commerce, and after‑sales channels.
- Sustainable Fulfilment & Brand Responsibility
- Champion green logistics initiatives and integrate sustainable metrics into local supply chain practices.
- Design and manage reverse logistics flows (returns, special sales, phase‑outs) that reflect Hermès' values of longevity and responsibility.
- Monitor and report environmental footprint across supply chain activities.
- Education: Degree in Logistics, Supply Chain, Engineering, or related field.
- Experience: Minimum 5 years in logistics, retail, and e‑commerce 3PL project management, ideally within luxury or high‑value goods.
- Expertise: Fulfilment operations, warehousing, compliance, and premium distribution.
- Skills: Project management, data analysis, budgeting, supplier negotiation, stakeholder alignment.
- Systems: SAP, WMS, ERP; Microsoft Excel & PowerPoint.
- Attributes: Discreet, meticulous, reliable, proactive, and composed under pressure.
- Cultural Fit: Embodies Hermès' values of authenticity, craftsmanship, and long‑term vision.
Fulfilment And Logistics Project Manager employer: Hermès
Contact Detail:
Hermès Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment And Logistics Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and fulfilment industry, especially those who work at Hermès or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Hermès' values and recent projects. Show us that you understand their commitment to craftsmanship and sustainability—this will set you apart from other candidates.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through it. We love seeing proactive candidates who take the initiative to express their interest.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it reflects the attention to detail that Hermès values!
We think you need these skills to ace Fulfilment And Logistics Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Fulfilment & Logistics Project Manager role. Highlight your project management experience and any relevant logistics expertise to show us you’re the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use quantifiable achievements to demonstrate how you've improved processes or led successful projects in the past. Numbers speak louder than words, so let them do the talking!
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share your passion for logistics and how it aligns with Hermès' values. We’re looking for someone who embodies authenticity and craftsmanship, so make sure that comes across!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Hermès
✨Know Your Projects Inside Out
Before the interview, dive deep into your past projects, especially those related to logistics and fulfilment. Be ready to discuss specific challenges you faced, how you overcame them, and the impact of your work. This shows you’re not just experienced but also reflective and strategic.
✨Master the Metrics
Hermès values performance excellence, so brush up on key performance indicators (KPIs) relevant to logistics. Be prepared to talk about how you've designed or monitored KPIs in previous roles, and how they contributed to operational success. Numbers speak volumes!
✨Showcase Your Collaborative Spirit
This role requires cross-functional collaboration, so think of examples where you successfully worked with different teams. Highlight your communication skills and how you’ve aligned diverse stakeholders towards a common goal. It’s all about teamwork!
✨Emphasise Sustainability Initiatives
With a focus on sustainable fulfilment, be ready to discuss any green logistics initiatives you've championed. Whether it’s reducing waste or improving efficiency, showing your commitment to sustainability will resonate well with Hermès’ values.