At a Glance
- Tasks: Lead and inspire teams to ensure timely parcel delivery across your region.
- Company: Join Evri, a forward-thinking logistics company committed to inclusivity.
- Benefits: Full-time fixed term contract with flexible hours and growth opportunities.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Strong analytical skills and experience in customer-focused roles preferred.
The predicted salary is between 28350 - 34650 £ per year.
We’re hiring Fixed Term Territory Managers at our Madden Delivery Unit to help support our busiest time of the year.
Location: Madden
Hours: Full-time hours any 5 days over 7 Monday to Sunday
Start date: Immediate starts through to Jan 2027
Contract: Fixed term, full time contracts.
Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.
About the Role
As a Final Mile Territory Manager, you’ll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You’ll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams. This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety — every single day.
Responsibilities as a Final Mile Territory Manager
- Own service, cost, and performance across your Delivery Unit(s)
- Ensure consistent, compliant, on-time parcel flow and courier coverage
- Analyse digital dashboards and Service Tracker to identify and resolve risks
- Build strong relationships with EBPs, couriers, support teams, and unions
- Lead budget management with a focus on cost leadership and efficiency
- Drive continuous improvement and proactive planning across all operations
To Be Successful in This Role You Will Require the Following…
Qualifications: Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)
Knowledge & Experience:
- Knowledge of the self-employed courier model
- Previous experience working in a customer-focused industry within a fast-paced operational role
- Strong planning and organisational experience
Technical & People Skills:
- Analytical mindset with the ability to prioritise effectively
- Ability to empower teams with appropriate oversight and support recruitment/interview activity when required
- Strong communicator across a dispersed workforce
- IT proficient, including experience with digital dashboards
If you’re motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, we’d like to hear from you.
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it. Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
Final Mile Territory Manager FTC employer: Hermès
At Evri, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Aylesbury where every day presents new challenges and opportunities for growth. Our commitment to inclusivity and collaboration fosters a culture where your contributions are valued, and we provide robust support for professional development, ensuring you can thrive in your role as a Final Mile Territory Manager. With a focus on employee well-being and a mission to enhance accessibility in delivery services, joining our team means being part of a forward-thinking organisation that truly cares about its people and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Final Mile Territory Manager FTC
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hermès and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hermès!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hermès keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Final Mile Territory Manager FTC
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hermès:This is your chance to really connect with the team at Hermès. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hermès
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hermès.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hermès that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hermès. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
