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- Tasks: Provide friendly support to clients and visitors in a community-focused environment.
- Company: Join Relationships Australia Tasmania, a not-for-profit dedicated to helping communities thrive.
- Benefits: Competitive hourly rate, salary packaging, health insurance, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Make a real difference in people's lives while enjoying flexible working hours.
- Qualifications: Customer service experience, strong communication skills, and ability to work in a team.
The predicted salary is between 30000 - 40000 £ per year.
Relationships Australia Tasmania (RA Tas) is a community-based, not-for-profit organisation firmly committed to helping people and communities thrive. We deliver a variety of programmes to assist individuals and families.
Our culture is the foundation upon which everything else is built. That’s why we invest in building an environment where our people feel supported and motivated to help make our vision a reality. We believe that a collective effort that draws upon the diverse strengths of all staff creates the best results. The diverse background and perspectives of our staff, the people we support, and our inclusive and collaborative culture are the keys to our success.
RA Tas is currently seeking a proactive and friendly individual looking for a meaningful role as a Casual Client Services Worker (CSW) to join our close-knit Devonport front of house team and provide a professional, warm, friendly and supportive interface between RA Tas clients and practitioners, as well as visitors and other stakeholders. The Client Services Worker (CSW) will provide RA Tas clients with a confidential, professional and responsive service that displays understanding of the person's circumstances by phone and at times in person. This role is a Casual leave cover role.
Do you fit the bill?
- Customer Service, or Front of House Experience
- Strong interpersonal and communication skills
- Highly developed administrative skills with the ability to multi-task
- Organised with an eye for detail
- Good computer skills
- Able to exercise a high level of confidentiality
- Ability to work as part of a multi-disciplinary team
Benefits
- Hourly rate starting from $44.20 + Super
- Salary packaging options (up to $18,550 TAX FREE each FB year)
- Discounted corporate health insurance
- Ongoing professional development
- Access to confidential counselling and support services
If you would like to find out more about this opportunity, read the Position Description and contact Tina Hale, Manager Community Connection, on Recruitment@reltas.com.au. Applications close 25/05/2026.
At RA Tas, People Matter. To make sure we are recruiting the right people for the job, we want genuine responses in your application, directly from you. RA Tas is a recognised Employer of Choice. We are an equal opportunity employer that has a culture enabling staff to achieve a healthy work-life balance. We offer flexible working arrangements, attractive salary packaging options, and a supportive team environment in which to work. Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment. We work respectfully on Aboriginal land and strongly encourage First Nations people to apply. RA Tas is an inclusive workplace, and we also welcome applications from people with disability, LGBTQIA+ communities, and people from culturally and linguistically diverse backgrounds.
Client Services Worker employer: Hermès
Contact Detail:
Hermès Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out RA Tas's website and social media. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice your people skills! As a Client Services Worker, you'll be interacting with clients and team members all day. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles that showcase your customer service skills and ability to work in a team. This will help you stand out as a proactive and friendly candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the RA Tas family. Don’t miss out on this opportunity!
We think you need these skills to ace Client Services Worker
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Client Services Worker role. Highlight your customer service experience and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Show Your Passion: We love seeing candidates who are genuinely excited about helping people and communities thrive. Share why this role matters to you and how you can contribute to our mission at RA Tas.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application reflects your attention to detail, which is super important for this role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Hermès
✨Know the Organisation
Before your interview, take some time to research Relationships Australia Tasmania. Understand their mission, values, and the programmes they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Client Services Worker, strong communication and interpersonal skills are key. Prepare examples from your past experiences where you've successfully interacted with clients or worked within a team. This will demonstrate your ability to connect with people and handle various situations.
✨Highlight Your Organisational Skills
Given the multi-tasking nature of the role, be ready to discuss how you manage your time and stay organised. Share specific strategies or tools you use to keep track of tasks and ensure that you can provide a responsive service to clients.
✨Emphasise Confidentiality and Professionalism
Since the role involves handling sensitive information, it's crucial to convey your understanding of confidentiality. Prepare to discuss how you’ve maintained professionalism in previous roles, especially when dealing with confidential matters or challenging situations.