At a Glance
- Tasks: Elevate in-store experiences and create memorable client interactions.
- Company: Join the iconic luxury brand, Hermès Paris, known for craftsmanship.
- Benefits: Competitive salary, employee discounts, and a vibrant work culture.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape luxury experiences and be part of a prestigious brand.
- Qualifications: Minimum three years of leadership experience in luxury retail.
The predicted salary is between 45000 - 55000 £ per year.
Hermès Paris is seeking a Client Experience Manager to elevate in-store experiences across the boutique.
You will work with Boutique Directors and the Head Office CX team to embed the six guiding values into every client touchpoint, from welcome to farewell.
This role focuses on coaching, culture, and events, ensuring a warm, precise, and human atmosphere that reflects Hermès craftsmanship and generosity.
- The ideal candidate will have at least three years of leadership experience in luxury
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Luxury Client Experience Architect employer: Hermès Paris
John Lobb is an exceptional employer, offering a unique opportunity to work in a prestigious luxury retail environment on Jermyn Street, London. With a strong focus on craftsmanship and customer experience, employees benefit from a supportive team culture, opportunities for personal growth, and the chance to represent a brand with a rich heritage. Joining our close-knit community means being part of a dynamic team dedicated to excellence and innovation in the world of luxury footwear.
