Hermes is recruiting a Helpdesk Support Analyst – 2nd Line to join our small, hands-on London IT team, supporting around 500 users across 9 stores and 3 office locations. This is an 18-month FTC, full time, based at our Mayfair head office.
The role covers end-user support, troubleshooting, onboarding/offboarding, device deployment and IT asset management, with occasional travel to stores and offices. We value ownership, proactive problem resolution and strong customer service to keep users
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2nd-Line IT Helpdesk Specialist: Own & Resolve Fast employer: Hermès Paris
At Hermes, we pride ourselves on creating a welcoming and professional environment for both our clients and employees. As a Client Host, you will be part of a dynamic team that values exceptional customer service and fosters personal growth through ongoing training and development opportunities. Located in the heart of Mayfair, you will enjoy a vibrant work culture that encourages collaboration and creativity, making it an excellent place to build a rewarding career.
