HERMES MAROQUINERIE-SELLERIE (HMS) in London seeks a Client Experience Manager to elevate in-store interactions across Hermès boutiques. You will partner with Boutique Directors and Head Office CX to embed the six guiding values and shape a culture of warmth, generosity, and craftsmanship.
Across client journeys, teams, and events you will coach, deploy tools, and advocate for exceptional service, ensuring every touchpoint feels personal, elegant, and human.
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Contact Details:
HERMES MAROQUINERIE-SELLERIE (HMS) Recruitment Team
