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- Tasks: Welcome guests and provide top-notch service with food and drinks.
- Company: Popular pub company known for its vibrant atmosphere.
- Benefits: Discounts, pension scheme, and rewards for long service.
- Why this job: Join a fun team and enhance guest experiences every weekend.
- Qualifications: Enthusiasm for service; experience is a plus but not essential.
- Other info: Flexible weekend shifts with opportunities for growth.
The predicted salary is between 11 - 16 £ per hour.
A popular pub company in Hildenborough is seeking enthusiastic Front of House Team Members who love delivering excellent service. You will greet guests with a cheerful welcome and provide knowledgeable assistance with food and drinks. While experience is preferable, training is provided for the right candidates. This role primarily involves weekend shifts with occasional evenings. Enjoy numerous benefits including discounts, a company pension, and long service recognition rewards.
Weekend Front of House Bar Staff — Guest Experience Pro employer: Heritage Taverns Ltd
Contact Detail:
Heritage Taverns Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Front of House Bar Staff — Guest Experience Pro
✨Tip Number 1
Get to know the pub inside out! Familiarise yourself with the menu and drinks on offer. This way, when you chat with guests, you can provide them with top-notch recommendations and show off your knowledge.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in this role. Try engaging with friends or family in a casual setting to boost your confidence before you meet the guests.
✨Tip Number 3
Don’t underestimate the power of a smile! A warm, genuine smile can make all the difference in creating a welcoming atmosphere for guests. Remember, first impressions count!
✨Tip Number 4
Apply through our website! It’s super easy and gives us a chance to see your enthusiasm right from the start. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Weekend Front of House Bar Staff — Guest Experience Pro
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for delivering excellent service shine through. We want to see that you’re excited about the role and ready to greet our guests with a cheerful welcome!
Highlight Relevant Experience: Even if you don’t have direct experience, mention any customer service roles or situations where you’ve provided assistance. We value a positive attitude and willingness to learn, so don’t be shy about sharing your skills!
Be Personable: Use a friendly tone in your application. We’re looking for team members who can connect with our guests, so let your personality come through in your writing. A little warmth goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us at StudySmarter!
How to prepare for a job interview at Heritage Taverns Ltd
✨Show Your Enthusiasm
When you walk into the interview, let your passion for customer service shine through. Smile, make eye contact, and express your excitement about the role. This job is all about creating a great experience for guests, so showing that you genuinely care will set you apart.
✨Know the Menu
Familiarise yourself with the pub's menu before the interview. Being able to discuss food and drink options confidently will demonstrate your commitment to providing knowledgeable assistance. If you can suggest a few pairings or highlight popular items, it’ll show you’re ready to hit the ground running.
✨Prepare for Common Questions
Think about how you would handle various customer scenarios. Be ready to answer questions like, 'How would you deal with a difficult customer?' or 'What does excellent service mean to you?' Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical weekend shift looks like. This shows that you’re genuinely interested in the role and helps you determine if it’s the right fit for you.
