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- Tasks: Deliver fantastic service and create memorable experiences for our guests.
- Company: Join the vibrant team at The Never Say Never, Hildenborough.
- Benefits: Enjoy discounts on food, drinks, and experiences, plus birthday off!
- Why this job: Be part of a lively pub atmosphere and make a real impact on customer satisfaction.
- Qualifications: Great communication skills; experience is a bonus but not essential.
- Other info: Flexible weekend shifts with opportunities for training and career growth.
The predicted salary is between 11 - 16 £ per hour.
If you love good food, delivering fantastic service and love the hustle and bustle of pub life, you’ll love working with us as one of our Front of House Team Members (Bar and Floor) at The Never Say Never, Hildenborough. Greeting guests with a cheerful, energetic and enthusiastic welcome, knowledgeable about the food and drinks we offer and confident with your communication and people skills is the key to your success in this role. We pride ourselves on going the extra mile and exceeding customer expectations always. Experience is preferable, but not essential; training will be provided. The role is currently for weekends, with the occasional evening shift.
Benefits:
- Internal training and development plans, supported by our exec team
- Birthday off guaranteed, plus a treat from us
- 50% discount off food when visiting with friends & family (T&C’s apply)
- 25% off bedrooms (T&C’s apply)
- 60% discount off the menu when on shift, no restrictions
- 15% discount off Wildshark products, still and sparkling wines and gins (Not available on Ecommerce)
- 15% discount off all tours and experiences at the Wildshark Vineyard for up to 6 people (T&C’s apply)
- A personal invitation to our staff reward event
- Incentives, reward & recognition trips
- Refer a friend and Chef recruitment incentives of up to £1.5k (T&C’s apply)
- Long service recognition rewards (extra paid holidays & monetary vouchers)
- Company pension
Food and Beverage Assistant employer: Heritage Taverns Ltd
Contact Detail:
Heritage Taverns Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Never Say Never and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine enthusiasm during your interview.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering fantastic service, think of some examples where you've gone the extra mile for someone. Share these stories in your interview to demonstrate your commitment to customer satisfaction.
✨Tip Number 3
Be ready to show off your knowledge! Brush up on the food and drink menu before your interview. If you can chat confidently about what’s on offer, it’ll show that you’re serious about the role and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t miss out on the chance to join our awesome team!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Food and Service: When writing your application, let your love for food and delivering great service shine through. Share any experiences you've had in similar roles or how you enjoy interacting with people. We want to see that you're as enthusiastic about this role as we are!
Be Personable and Energetic: Since this role is all about greeting guests with a cheerful attitude, make sure your application reflects your personality. Use a friendly tone and don’t be afraid to show off your communication skills. We’re looking for someone who can bring energy to our team!
Highlight Relevant Experience (or Willingness to Learn): If you have experience in the food and beverage industry, mention it! If not, don’t sweat it—let us know about your willingness to learn and adapt. We provide training, so showing your eagerness to grow with us can really set you apart.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our amazing benefits. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Heritage Taverns Ltd
✨Know Your Menu
Familiarise yourself with the food and drink offerings at The Never Say Never. Being knowledgeable about the menu will not only impress your interviewers but also show your enthusiasm for the role. Practice describing a few dishes or drinks you particularly like!
✨Show Off Your People Skills
Since this role is all about delivering fantastic service, be ready to demonstrate your communication skills. Think of examples from past experiences where you’ve gone the extra mile for customers. This will highlight your ability to connect with guests and create a welcoming atmosphere.
✨Embrace the Pub Vibe
The hustle and bustle of pub life is part of the charm! During your interview, convey your excitement about working in a lively environment. Share any relevant experiences that showcase your ability to thrive in busy settings, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
