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For Companies At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and maintain a clean environment.
- Company: Join the UK's largest pub operator with a commitment to inclusivity.
- Benefits: Enjoy discounts, flexible hours, and access to development programmes.
- Other info: Work in a stunning location with opportunities for career growth.
- Why this job: No experience needed; learn on the job while making great connections.
- Qualifications: A friendly attitude and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Location - Village Inn Waiting Team
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
Can you…
- Welcome and engage every guest at Village Inn
- Prepare and serve our high-quality food and drink
- Make recommendations that elevate the guest experience
- Contribute to maintaining a clean and safe environment for guests and team members
A little bit about us…
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Village Inn is a popular pub, hotel and restaurant in the heart of Arrochar. With stunning views overlooking Loch Long and the 'Arrochar Alps', there’s no more beautiful place to indulge in our traditional food menu, overflowing with delicious dishes like Sunday roasts, warming pies, lighter bites, decadent desserts and more. Our wide selection of drinks encompasses everything from local cask and craft ales, wines, spirits and crafted cocktails, and our fourteen en-suite bedrooms provide the perfect backdrop for a weekend away in the Scottish countryside. Whether our guests are with family, four-legged friends or loved ones, we have something for everyone, whatever the occasion.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Village Inn directly.
Waiter / Waitress - East Dunbartonshire employer: Heritage Pubs
Contact Detail:
Heritage Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress - East Dunbartonshire
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Village Inn and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, think of some scenarios where you can showcase your friendliness and service skills. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to share your passion for hospitality! During the interview, express why you love working in a team and serving others. We want to see your enthusiasm for creating memorable experiences for our guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at the Village Inn. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter / Waitress - East Dunbartonshire
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our welcoming atmosphere.
Highlight Your People Skills: Since this role is all about engaging with guests, make sure to mention any experience you have in customer service or teamwork. Even if it’s just helping out at family events, we love to see how you connect with others!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity as much as we appreciate a well-served pint!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Heritage Pubs
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Village Inn. Check out their menu online and understand their offerings. This will not only show your interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Show Your Personality
As a waiter or waitress, engaging with guests is key. During the interview, let your personality shine through! Share stories that highlight your ability to connect with people, even if they’re from past experiences outside of hospitality. It’s all about showing you can create a welcoming atmosphere.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might be asked how you would handle certain situations with guests. Practise common scenarios, like dealing with a complaint or making recommendations. This will help you feel more confident and demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows you’re genuinely interested in the role and eager to be part of the Village Inn team.