At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and create a memorable experience.
- Company: Join the UK's largest pub operator with a focus on inclusivity and community.
- Benefits: Enjoy discounts, flexible hours, and access to development programmes.
- Other info: Work in a vibrant seaside location with a dog-friendly atmosphere.
- Why this job: No experience needed – just bring your enthusiasm and love for hospitality!
- Qualifications: A friendly attitude and willingness to learn are all you need.
The predicted salary is between 11 - 16 £ per hour.
Location - Lobster Sheringham
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
- Welcome and engage every guest at Lobster Sheringham
- Prepare and serve our high-quality food and drink
- Make recommendations that elevate the guest experience
- Contribute to maintaining a clean and safe environment for guests and team members
A little bit about us…
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Lobster Sheringham is nestled a stone's throw away from Sheringham's stunning seafront. Anchored firmly at the junction of Gun Street & Wyndham Street and standing proudly on Sheringham's High Street. The Lobster is a traditional pub with cosy rooms, two festoon light courtyards and for those wishing to stay in one of North Norfolk's most beautiful towns, 7 letting rooms of various sizes. We are very dog friendly, so if our guests are out for a walk or out for the week/weekend, the Lobster welcomes all.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lobster Sheringham directly.
Waiter / Waitress - Norfolk employer: Heritage Pubs
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality. As a member of our waiting team at Lobster Sheringham, you'll enjoy flexible working hours, generous discounts, and award-winning development programmes, all while being part of a community-focused environment in one of North Norfolk's most picturesque towns. Join us to not only serve great food and drink but also to grow your career in a supportive setting that values every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress - Norfolk
✨Tip Number 1
Get to know the venue! Before your interview, pop into Lobster Sheringham and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in joining the team.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, try chatting with friends or family as if they were customers. This will help you get comfortable with making recommendations and providing top-notch service.
✨Tip Number 3
Be yourself during the interview! The Lobster Sheringham values individuality, so don’t be afraid to let your personality shine through. Show them how you can contribute to their welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at Stonegate Group.
We think you need these skills to ace Waiter / Waitress - Norfolk
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Highlight Your People Skills:Since this role is all about engaging with guests, make sure to mention any experience you have in customer service or teamwork. Even if it’s just helping out at a family event, we want to know how you connect with others!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity as much as detail!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heritage Pubs
✨Know the Venue
Before your interview, take a moment to familiarise yourself with Lobster Sheringham. Check out their menu online and understand their vibe. This will help you speak confidently about how you can contribute to their team and enhance the guest experience.
✨Show Your Personality
Since the role is all about engaging with guests, let your personality shine during the interview. Be warm, friendly, and approachable. Share any experiences where you've made someone feel welcome, even if it’s not in a professional setting.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or what excellent service means to you. Practising your answers can help you feel more at ease and show that you're ready to tackle the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training process or how they maintain their inclusive culture. This shows your genuine interest in the role and the company, making you stand out as a candidate.
