At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Flexible working, discounts on food and drink, and early wage access.
- Why this job: Be part of a vibrant culture that values individuality and community.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Griffin.
Responsibilities:
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Griffin directly.
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive. We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we're here to serve great-tasting food and drink, with our guests at the heart of everything we do.
What's in it for you?
- Flexible Working
- VIP entry to our pubs and bars
- 25% off Food & Drink for you and ALL your friends in over 500 sites
- Early access to your earned wages
- Award winning development programmes
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- Stonegate Hotel Discounts
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
Qualifications:
You must be 18 or over as the role involves the sale of alcohol.
Front of House Team Leader in Godshill employer: Heritage Pubs
Contact Detail:
Heritage Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Godshill
✨Tip Number 1
Get to know the company culture! Before your interview, check out Griffin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your experience as a Front of House Team Leader.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent Griffin well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the perks we offer, like flexible working and discounts across our venues.
We think you need these skills to ace Front of House Team Leader in Godshill
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what makes you passionate about delivering an amazing guest experience.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight relevant experiences that showcase your leadership skills and ability to create a warm environment for guests. We love seeing how you align with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and suitability for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Heritage Pubs
✨Know the Company Inside Out
Before your interview, take some time to research Griffin and Stonegate Group. Understand their values, mission, and the kind of guest experience they aim to deliver. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you fostered a welcoming environment for both guests and staff.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to maintain smooth operations under pressure or improve guest satisfaction. Practising these responses can give you an edge during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.