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- Tasks: Lead a team to create amazing guest experiences and ensure high standards.
- Company: Join The Waterside Inn, a charming pub known for British hospitality and great food.
- Benefits: Enjoy flexible working, discounts, bonus opportunities, and award-winning development programs.
- Why this job: Be part of a vibrant team in a beautiful riverside location with a focus on guest satisfaction.
- Qualifications: Must be 18 or over; experience in leadership and hospitality is preferred.
- Other info: Opportunities for career growth within the largest pub operator in the UK.
The predicted salary is between 28800 - 43200 £ per year.
Deputy Manager – Hertfordshire Location- The Waterside Inn Deputy Manager We are looking for experienced Deputy Managers and leaders who know how to be great team players and have a real passion to create an amazing guest experience at The Waterside Inn. Can you… Support, coach and mentor your team Support the General Manager and work together to create and deliver your vision Ensure standards and compliance are continuous in the General Managers absence Create a welcoming atmosphere for our guests To be considered for the Deputy Manager position at The Waterside Inn you must be 18 or over as the roles involves the sale of alcohol. A little bit about us… We\’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. As the name suggests, The Waterside Inn is a charming traditional pub perched on the edge of the River Lea in Ware. Our beautiful location makes us the perfect spot for a relaxing drink taking in the river views, with a wide range of cask and craft ales, wines, spirits and crafted cocktails to choose from. For something a little more indulgent, our extensive food menu boasts everything from Sunday roasts to seasonal specials and heart warming desserts. What\’s in it for you? Award winning Deputy Manager and General Manager development programmes Bonus opportunities Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Waterside Inn directly.
Deputy Manager - Hertfordshire employer: Heritage Pubs
Contact Detail:
Heritage Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Hertfordshire
✨Tip Number 1
Familiarize yourself with The Waterside Inn's unique atmosphere and offerings. Visit the pub if possible, enjoy the food and drink, and engage with the staff to understand their approach to guest experience.
✨Tip Number 2
Highlight your leadership skills during the interview. Be prepared to share specific examples of how you've successfully supported and mentored your team in previous roles.
✨Tip Number 3
Demonstrate your passion for hospitality by discussing your favorite experiences in the industry. Show that you genuinely care about creating memorable moments for guests.
✨Tip Number 4
Research Stonegate Group and its values. Understanding their commitment to quality service and community will help you align your answers with their expectations during the interview.
We think you need these skills to ace Deputy Manager - Hertfordshire
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Deputy Manager position at The Waterside Inn. Understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Experience: In your application, emphasize your previous experience in hospitality management or similar roles. Provide specific examples of how you have supported and mentored teams in the past.
Show Your Passion: Convey your passion for creating an amazing guest experience. Share any relevant stories or experiences that demonstrate your commitment to customer service and hospitality.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of The Waterside Inn. Mention why you want to work specifically at this location and how you align with their mission of providing great British hospitality.
How to prepare for a job interview at Heritage Pubs
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating an amazing guest experience. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll need to support and mentor your team. Be prepared to discuss your leadership style and provide examples of how you've successfully coached team members in the past.
✨Understand Compliance and Standards
Familiarize yourself with the standards and compliance requirements relevant to the hospitality industry. Be ready to discuss how you would maintain these standards in the absence of the General Manager.
✨Create a Welcoming Atmosphere
Think about ways to create a warm and inviting environment for guests. During the interview, share your ideas on how to enhance the atmosphere at The Waterside Inn and make it a memorable place for visitors.
