At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator, known for its vibrant culture.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
- Other info: Flexible hours and a fun work environment await you!
- Why this job: No experience needed; we’ll train you to deliver top-notch service.
- Qualifications: A friendly attitude and a passion for hospitality are all you need.
The predicted salary is between 12 - 15 £ per hour.
Dorset Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
No experience is needed to join our waiting team; we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
Prepare and serve our high-quality food and drink. We’re a small batch of handpicked locals, your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do.
Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts, and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins, and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine.
Benefits include:
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.
Waitress / Waiter (No Previous Experience Needed) in Bournemouth employer: Heritage Pubs
Stonegate Group is an exceptional employer, offering a welcoming and supportive environment where every team member can thrive. With no prior experience required, we provide comprehensive training to ensure you excel in delivering outstanding service at our charming pub, The Horns Inn, located near the beautiful New Forest and Bournemouth's beaches. Enjoy flexible working hours, generous discounts on food and drink, and access to exclusive rewards, all while being part of a vibrant community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Waitress / Waiter (No Previous Experience Needed) in Bournemouth
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Heritage Pubs.
We think you need these skills to ace Waitress / Waiter (No Previous Experience Needed) in Bournemouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Heritage Pubs and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Heritage Pubs!
How to prepare for a job interview at Heritage Pubs
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Heritage Pubs. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Heritage Pubs. Your motivation can often outweigh experience, so let that passion shine through!
