At a Glance
- Tasks: Lead and inspire a team to deliver exceptional guest service in a vibrant pub environment.
- Company: Heritage Pubs - Stonegate Group, known for its welcoming atmosphere and great team spirit.
- Benefits: Flexible hours, reward card discounts, and a fun work culture.
- Other info: Perfect for students seeking flexible work while gaining valuable experience.
- Why this job: Join a dynamic team and make a difference in guests' experiences every day.
- Qualifications: Must be 18+ with a passion for hospitality and leadership skills.
The predicted salary is between 20800 - 25000 £ per year.
Heritage Pubs - Stonegate Group is looking for a Team Leader at Fairhaven Lytham. In this role, you'll support and motivate the team, ensuring the highest levels of service for guests.
Responsibilities include:
- Coaching team members
- Maintaining compliance standards
- Creating a welcoming environment
The position offers various perks including a reward card for discounts and flexible working options. To apply, candidates must be at least 18 years old due to the nature of the work involving alcohol sales.
Team Leader - Hospitality & Guest Service | Flexible Hours employer: Heritage Pubs - Stonegate Group
Heritage Pubs - Stonegate Group is an exceptional employer that prioritises a supportive and dynamic work culture, perfect for those looking to thrive in the hospitality sector. With flexible working hours and a range of employee benefits, including a reward card for discounts, we foster an environment where team leaders can inspire their teams while ensuring guests receive outstanding service. Join us at Fairhaven Lytham, where your growth and well-being are at the heart of our operations.
Contact Details:
Heritage Pubs - Stonegate Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Hospitality & Guest Service | Flexible Hours
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heritage Pubs - Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heritage Pubs - Stonegate Group
Don't be shy about reaching out to Heritage Pubs - Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader - Hospitality & Guest Service | Flexible Hours
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heritage Pubs - Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heritage Pubs - Stonegate Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
