Front of House Leader - Flexible Hours, Guest Experience in Lancaster
Front of House Leader - Flexible Hours, Guest Experience

Front of House Leader - Flexible Hours, Guest Experience in Lancaster

Lancaster Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate teams to create unforgettable guest experiences at Stork Hotel.
  • Company: Join a leading hospitality group in the vibrant Lancaster area.
  • Benefits: Enjoy flexible hours, discounts, and a fun work environment.
  • Why this job: Be part of a dynamic team that values guest satisfaction and teamwork.
  • Qualifications: Experience in hospitality and strong leadership skills required.
  • Other info: Great opportunity for career growth in the British hospitality sector.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality group in Lancaster is seeking an experienced Front of House Team Leader to motivate and lead teams in delivering exceptional guest experiences at Stork Hotel. This role requires a warm approach to fostering a welcoming environment for guests.

Responsibilities include:

  • Collaborating with management for consistent operations
  • Directing a dedicated team

The position offers various perks, including discounts and flexible working arrangements, making it an attractive opportunity within the vibrant British hospitality sector.

Front of House Leader - Flexible Hours, Guest Experience in Lancaster employer: Heritage Pubs - Stonegate Group

As a leading hospitality group in Lancaster, we pride ourselves on creating a dynamic and supportive work environment where our Front of House Leaders can thrive. With flexible hours, generous employee discounts, and a strong focus on professional development, we empower our team to deliver outstanding guest experiences while enjoying a fulfilling career in the vibrant British hospitality sector.
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Contact Detail:

Heritage Pubs - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Leader - Flexible Hours, Guest Experience in Lancaster

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Stork Hotel. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Show off your personality! When you get that interview, let your warm and welcoming nature shine through. Remember, they’re looking for someone who can create an exceptional guest experience, so be yourself!

✨Tip Number 3

Prepare some questions! Think about what makes Stork Hotel special and ask about their team culture or guest experience strategies. This shows you're genuinely interested and ready to contribute.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front of House Leader - Flexible Hours, Guest Experience in Lancaster

Team Leadership
Guest Experience Management
Collaboration
Communication Skills
Motivational Skills
Problem-Solving Skills
Customer Service
Adaptability
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the warm and welcoming side of you that matches our guest experience ethos. Don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.

Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality sector. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated others and created memorable guest experiences in your previous roles.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out, but don’t forget to keep it engaging!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stork Hotel. Plus, it’s super easy to do!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

✨Know the Company Inside Out

Before your interview, take some time to research the Stork Hotel and its values. Understand their approach to guest experience and how they foster a welcoming environment. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest satisfaction. Be ready to discuss your leadership style and how you can inspire others to deliver exceptional service.

✨Emphasise Flexibility and Adaptability

With flexible hours being a perk of the job, it's important to demonstrate your adaptability. Share instances where you've successfully managed changing circumstances or worked varied shifts. This will highlight your willingness to meet the needs of the business and guests alike.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and how they measure guest satisfaction. This not only shows your interest but also helps you determine if this is the right fit for you.

Front of House Leader - Flexible Hours, Guest Experience in Lancaster
Heritage Pubs - Stonegate Group
Location: Lancaster
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