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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator, committed to inclusivity and community.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Why this job: Be part of a vibrant team in a stunning location with great career growth.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
- Other info: Work in a beautiful pub with breathtaking views and a supportive environment.
Location - Village Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Village Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Village Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Village Inn is a popular pub, hotel and restaurant in the heart of Arrochar. With stunning views overlooking Loch Long and the 'Arrochar Alps', there’s no more beautiful place to indulge in our traditional food menu, overflowing with delicious dishes like Sunday roasts, warming pies, lighter bites, decadent desserts and more. Our wide selection of drinks encompasses everything from local cask and craft ales, wines, spirits and crafted cocktails, and our fourteen en-suite bedrooms provide the perfect backdrop for a weekend away in the Scottish countryside. Whether our guests are with family, four-legged friends or loved ones, we have something for everyone, whatever the occasion.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Village Inn directly.
Front of House Team Member in Glasgow employer: Heritage Pubs - Stonegate Group
Contact Detail:
Heritage Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Glasgow
✨Tip Number 1
Get to know the Village Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with making recommendations and handling different situations.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you’ve worked well in a team before. Highlighting your ability to contribute positively will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Stonegate family right from the start!
We think you need these skills to ace Front of House Team Member in Glasgow
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our Front of House Team.
Tailor Your Application: Make sure to customise your application to match what we're looking for. Highlight any relevant experience in hospitality or teamwork, and mention how you can contribute to creating a positive experience for our guests at Village Inn.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Heritage Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Village Inn. Check out their menu, understand their vibe, and maybe even visit for a drink or a meal. This will help you speak confidently about how you can contribute to the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Emphasise Customer Service Skills
Prepare to discuss your customer service experience. Think of specific instances where you went above and beyond for a guest. This role is all about enhancing the guest experience, so showcasing your passion for service will definitely impress them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
