Front of House Team Member

Front of House Team Member

Alexandria Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
  • Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
  • Why this job: Be part of a friendly team in a charming pub near Loch Lomond, making memorable experiences.
  • Qualifications: No experience needed, just a passion for hospitality and teamwork.
  • Other info: Great opportunities for personal growth and a supportive environment for all.

Location – Tullie Inn

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Tullie Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

  • Help prepare and serve our delicious food and drinks at Tullie Inn.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We\’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. On the doorstep of the beautiful Loch Lomond is the Tullie Inn, a charming pub nestled within the Scottish countryside. Indulgent Sunday roasts, seasonal specials and decadent desserts are just a handful of the dishes on our traditional food menu, and with a wide range of cask and craft ales, wines, spirits and cocktails, we\’re the perfect place to sit back with something special while our guests take in the surrounding sights. Plus, with thirteen bedrooms and regular live sports and entertainment, we really are the place to be for an unforgettable visit to one of the most wonderful parts of Scotland.

What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Tullie Inn directly.

Job Reference: TB1467373BalFOHTM

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Front of House Team Member employer: Heritage Pubs - Stonegate Group

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Member at Tullie Inn, you'll enjoy flexible working hours, extensive training opportunities, and a range of employee benefits including discounts on food and drink, making it an ideal place for personal and professional growth in a stunning Scottish location.
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Contact Detail:

Heritage Pubs - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know the Tullie Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with making recommendations and handling different guest scenarios.

✨Tip Number 3

Show off your teamwork spirit! During interviews, share examples of how you’ve worked well in a team before. Stonegate Group values collaboration, so let them know you’re all about creating a positive atmosphere.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Tullie Inn and other Stonegate venues right there.

We think you need these skills to ace Front of House Team Member

Teamwork
Customer Service
Food Preparation
Drink Service
Communication Skills
Attention to Detail
Cleanliness and Safety Standards
Positive Attitude
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Team Member role. Mention any relevant experience in hospitality or teamwork that shows you can contribute to our positive guest experience.

Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a fantastic addition to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

✨Know the Venue

Before your interview, take some time to familiarise yourself with Tullie Inn and its offerings. Understanding the menu, the atmosphere, and what makes it special will help you connect with the interviewers and show your genuine interest in the role.

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive environment for guests, as this aligns perfectly with what they’re looking for.

✨Prepare for Common Questions

Think about common interview questions related to customer service and teamwork. Prepare answers that reflect your personality and experiences, especially those that demonstrate your ability to enhance guest experiences and maintain a clean environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like at Tullie Inn. This shows your enthusiasm and helps you determine if it’s the right fit for you.

Front of House Team Member
Heritage Pubs - Stonegate Group
Location: Alexandria

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