Front of House Team Leader - Heritage Pubs

Front of House Team Leader - Heritage Pubs

Full-Time No working from home possible
Heritage Pubs - Stonegate Group

At a Glance

  • Tasks: Lead a vibrant team, ensuring exceptional customer service and a welcoming atmosphere.
  • Company: Join the UK's largest pub operator with a fun and dynamic culture.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Exciting environment with plenty of social events and team bonding.
  • Why this job: Be at the heart of the action, creating memorable experiences for guests.
  • Qualifications: Experience in hospitality and strong leadership skills.

Location - Horns Inn

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug.

Front of House Team Leader - Heritage Pubs employer: Heritage Pubs - Stonegate Group

At Stonegate Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. As a Front of House Team Leader at Horns Inn, you'll benefit from comprehensive training and development opportunities, ensuring your career growth in the hospitality industry while enjoying the unique atmosphere of our heritage pubs.

Heritage Pubs - Stonegate Group

Contact Details:

Heritage Pubs - Stonegate Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader - Heritage Pubs

Tip Number 1

Get to know the company culture! Before your interview, check out Stonegate Group's social media and website. Understanding their vibe will help you connect better during the chat.

Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across when it’s time to shine.

Tip Number 3

Show off your leadership skills! As a Front of House Team Leader, they’ll want to see how you handle a busy pub environment. Share specific examples from your past experiences that highlight your ability to lead a team.

Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds!

We think you need these skills to ace Front of House Team Leader - Heritage Pubs

Leadership Skills
Customer Service
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. It helps us get a feel for how you'd fit in with our team at Stonegate Group.

Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

Know the Venue Inside Out

Before your interview, make sure you research Horns Inn and its unique offerings. Familiarise yourself with their menu, special events, and overall vibe. This will show your genuine interest in the role and help you connect your experience to what they do.

Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate and inspire your team at Horns Inn.

Emphasise Customer Service Excellence

Stonegate Group values exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating memorable experiences for guests.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or future plans for Horns Inn. This not only shows your enthusiasm for the role but also helps you gauge if it's the right fit for you.