Front of House Team Leader — Guest Experience & Flexibility
Front of House Team Leader — Guest Experience & Flexibility

Front of House Team Leader — Guest Experience & Flexibility

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to create unforgettable guest experiences.
  • Company: A top pub operator in Greater London with a focus on hospitality.
  • Benefits: Flexible working hours and exclusive employee discounts.
  • Why this job: Join a vibrant team and make a real difference in guest satisfaction.
  • Qualifications: Strong leadership skills and a passion for British hospitality.
  • Other info: Fast-paced environment with opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading pub operator in Greater London seeks an experienced Front of House Team Leader for Danson Stables. You will be responsible for leading and motivating a team to deliver exceptional guest experiences. The position requires strong leadership skills, a commitment to fostering a welcoming environment, and the ability to maintain smooth operations. Ideal candidates should thrive in a fast-paced environment and have a passion for British hospitality. Flexible working and employee discounts are part of the benefits package.

Front of House Team Leader — Guest Experience & Flexibility employer: Heritage Pubs - Stonegate Group

As a leading pub operator in Greater London, we pride ourselves on creating a vibrant and inclusive work culture that values teamwork and exceptional guest service. Our Front of House Team Leaders enjoy flexible working hours, generous employee discounts, and ample opportunities for personal and professional growth within the hospitality sector. Join us at Danson Stables, where your passion for British hospitality will be celebrated and rewarded.
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Contact Detail:

Heritage Pubs - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader — Guest Experience & Flexibility

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Front of House Team Leader role. You never know who might have the inside scoop on an opening or can put in a good word for you.

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for British hospitality shine through. Remember, they’re looking for someone who can lead a team and create a welcoming atmosphere.

Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle various guest scenarios or motivate your team during busy shifts. Practising your responses will help you feel more confident when it’s time to impress.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team at Danson Stables!

We think you need these skills to ace Front of House Team Leader — Guest Experience & Flexibility

Leadership Skills
Team Motivation
Guest Experience Management
Operational Management
Fast-Paced Environment Adaptability
Commitment to Hospitality
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for British hospitality shine through! Share specific experiences where you've gone above and beyond to create memorable guest experiences. We want to see that you truly care about making every visit special.

Highlight Your Leadership Skills: As a Front of House Team Leader, strong leadership is key. In your application, mention any previous roles where you’ve led a team or motivated others. We’re looking for examples that demonstrate your ability to inspire and guide a team in a busy environment.

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. This helps us get a sense of who you are and how you’d fit into our team at Danson Stables.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and it ensures we receive all the necessary information to consider you for the role. We can’t wait to hear from you!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

Know Your Venue

Before the interview, take some time to research Danson Stables. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you tailor your answers to align with their values and guest experience goals.

Showcase Your Leadership Skills

Prepare specific examples of how you've successfully led a team in the past. Think about times when you motivated your team during busy shifts or resolved conflicts. Highlighting these experiences will demonstrate your capability to foster a welcoming environment and maintain smooth operations.

Emphasise Your Passion for Hospitality

During the interview, express your enthusiasm for British hospitality. Share personal anecdotes that illustrate your commitment to providing exceptional guest experiences. This passion can set you apart from other candidates and resonate well with the interviewers.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows that you're not just interested in the role but also invested in contributing positively to the team and the overall guest experience.

Front of House Team Leader — Guest Experience & Flexibility
Heritage Pubs - Stonegate Group

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