Front of House Team Leader

Front of House Team Leader

Full-Time 24000 - 36000 £ / year (est.) No home office possible
H

At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy discounts on food, drinks, and exclusive perks at our venues.
  • Why this job: Be part of a vibrant team in a beautiful pub with stunning views.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
  • Other info: Flexible working hours and award-winning development programmes available.

The predicted salary is between 24000 - 36000 £ per year.

Location – Danson Stables

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Danson Stables.

Can you

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We\’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Originally built in the 1700s, this Grade-II listed building is home to Danson Stables, the traditional pub serving delicious food and drinks in the heart of Danson Park. Our food menu is brimming with a range of British classics and inspired indulgences, and our drinks offer spans fine wines, spirits, cocktails and, of course, pale ales and craft beers, bringing Bexley Heath the best in regional, local and seasonal specials – including Bexley’s own beer! Whether our guests are joining us for pub lunch surrounded by glorious countryside, a pint by the fire pit in our secret garden, a large celebration or just a simple day out, Danson Stables is the perfect spot for it.

What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Danson Stables you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Danson Stables directly.

Job Reference: DB1473256BexFOHTL

#J-18808-Ljbffr

Front of House Team Leader employer: Heritage Pubs - Stonegate Group

Stonegate Group is an exceptional employer, offering a vibrant work culture at the Royal Windsor that prioritises inclusivity and employee well-being. With a focus on personal growth through award-winning development programmes and flexible working options, team members enjoy unique benefits such as discounts across managed pubs and early access to earned wages, all while being part of a community that values individuality and fosters a warm atmosphere for both staff and guests.
H

Contact Detail:

Heritage Pubs - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Get to know the venue! Before your interview, pop into the Royal Windsor for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.

✨Tip Number 2

Practice your people skills! As a Front of House Team Leader, you'll be all about creating that warm, welcoming vibe. Think of examples from your past experiences where you've gone above and beyond for guests, and be ready to share them.

✨Tip Number 3

Show your leadership flair! Be prepared to discuss how you motivate and inspire your team. Share stories of how you've handled challenges in the past and turned them into opportunities for growth.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Stonegate family. Don’t miss out on this chance to shine!

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Time Management
Conflict Resolution
Attention to Detail
Hospitality Knowledge
Sales Skills
Training and Development

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Royal Windsor!

How to prepare for a job interview at Heritage Pubs - Stonegate Group

✨Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with Royal Windsor and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only impress the interviewers but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.

✨Emphasise Guest Experience

Stonegate Group values amazing guest experiences, so be ready to discuss how you would create a warm and welcoming environment. Think of specific strategies or ideas you could implement to enhance customer satisfaction and share them during your interview.

✨Be Yourself and Embrace Individuality

The company prides itself on inclusivity and individuality. Don’t hesitate to let your personality shine through during the interview. Share your unique experiences and perspectives, as this aligns with their culture and shows that you would fit right in.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>