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For Companies At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and create memorable experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, flexible hours, and access to wellness programmes.
- Why this job: No experience needed; just bring your enthusiasm and love for hospitality!
- Qualifications: A friendly attitude and a passion for great service.
- Other info: Perfect for students looking for flexible work in a fun environment.
Location - Horns Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
Can you…
- Welcome and engage every guest at Horns Inn
- Prepare and serve our high-quality food and drink
- Make recommendations that elevate the guest experience
- Contribute to maintaining a clean and safe environment for guests and team members
A little bit about us…
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine (hopefully!). Whether they are out for a trip to the beach or just fancy a treat, we’re the ideal place for everyone, including their four-legged friends.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.
Waiter / Waitress in Ferndown employer: Heritage Pubs - Stonegate Group
Contact Detail:
Heritage Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in Ferndown
✨Tip Number 1
Get to know the venue! Before your interview, pop into Horns Inn and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in the interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with guests, think of some scenarios where you can showcase your ability to connect with others. Whether it’s recommending a drink or handling a tricky situation, having a few examples ready will impress the hiring team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It doesn’t have to be overly formal, but looking tidy and professional will give a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to make the application process as smooth as possible for you. By applying directly on our site, you’ll have access to all the latest updates and opportunities at Horns Inn. Plus, it shows you’re keen to join our team!
We think you need these skills to ace Waiter / Waitress in Ferndown
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and how they can contribute to our welcoming atmosphere at Horns Inn.
Highlight Your People Skills: Since this role is all about engaging with guests, make sure to mention any experiences where you've interacted with people. Whether it's in a previous job or just helping out at events, we love to see how you connect with others!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application straightforward. Use clear language and get to the point—this helps us understand your strengths quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Horns Inn!
How to prepare for a job interview at Heritage Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Horns Inn. Check out their menu, understand their vibe, and maybe even visit for a drink or a meal. This will help you speak confidently about how you can contribute to their unique atmosphere.
✨Show Your Personality
Since the role is all about engaging with guests, let your personality shine through during the interview. Be friendly, approachable, and enthusiastic. Share any experiences where you've made someone's day better, even if it's not in a hospitality setting.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or what excellent service means to you. Practising your answers can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
